# Leasing & Tenant Relations Manager Film Studios (SPA5-QPFS0015)

> Qiddiya Investment Company · Riyadh, Saudi Arabia · Full-time · Posted 2026-05-21

**Workplace:** on_site

**Department:** Film Studios

## Description

### Role Purpose

Manage leasing coordination and tenant relationship activities across the Film Studio asset, ensuring effective onboarding, occupancy management, tenant retention, and operational readiness to support commercial performance and long-term occupier satisfaction. The role combines leasing coordination with proactive occupier and operator servicing within a specialized studio environment.

### Key Responsibilities

-   Support implementation of leasing and occupancy strategies across the Film Studio asset.
-   Coordinate tenant and operator onboarding, move-in readiness, service activation, and operational integration.
-   Act as the primary operational contact for tenants, operators, and commercial occupants across onboarding and occupancy stages.
-   Manage tenant communication, issue resolution, and relationship management activities to support long-term retention and satisfaction.
-   Coordinate lease administration, occupier documentation, and onboarding requirements in line with approved processes.
-   Monitor occupancy utilization, tenant operational requirements, and service readiness across occupied spaces.
-   Support tenant retention initiatives, renewals planning, and service quality improvement activities.
-   Coordinate operational support with Finance, Operations, HSE, IT, and Corporate Enablement teams to resolve tenant-facing issues efficiently.
-   Track tenant requests, escalations, action logs, and operational follow-ups through to closure.
-   Support implementation of approved pricing, leasing frameworks, and commercial terms where required.
-   Conduct tenant satisfaction follow-ups and identify service improvement opportunities.
-   Monitor tenant compliance with operational, contractual, access, and HSE requirements.
-   Prepare occupancy reports, tenant updates, onboarding trackers, and operational dashboards.
-   Support leasing negotiations and commercial discussions where required.
-   Coordinate activation readiness for new tenants, operators, and strategic partnerships prior to go-live.

### KPIs

-   Occupancy rate
-   Tenant retention rate
-   Tenant satisfaction score
-   Tenant onboarding cycle time
-   Number of unresolved tenant escalations
-   Lease renewal rate
-   Operational readiness timelines

## Requirements

-   Bachelor’s degree in Business Administration, Real Estate, Hospitality, Property Management, or related field.
-   5–7 years of experience in leasing, tenant relations, property management, hospitality operations, or commercial asset management.
-   Experience within mixed-use, entertainment, hospitality, operational, or specialized commercial assets preferred.
-   Experience managing tenant-facing or operator-facing activities within commercial, hospitality, entertainment, or operational environments.
-   Exposure to entertainment, creative, destination-based, or specialized asset environments preferred.
-   Strong stakeholder and customer relationship management capability.
-   Understanding of leasing operations, occupier onboarding, and occupancy management.
-   Ability to coordinate cross-functional operational requirements and service activation activities.
-   Strong issue resolution, follow-up discipline, and communication capability.

### Key Competencies

-   Tenant relationship management
-   Leasing operations
-   Stakeholder coordination
-   Customer service
-   Commercial operations
-   Communication skills
-   Problem solving

## Apply

[Apply at Qiddiya Investment Company](https://apply.workable.com/qiddiya-investment-company-1/j/0B7006DA77/apply)

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