# Sports Medicine Center - Head of Administration (Healthcare Experience) QHC0011

> Qiddiya Investment Company · Riyadh, Saudi Arabia · Full-time · Posted 2026-07-01

**Workplace:** on_site

**Department:** Qiddiya OpCos

## Description

**Role Summary** 

The **Sports Medicine Center - Head of Administration** leads all administrative, non-clinical, facility support, procurement, scheduling, vendor management, and operational support functions for the Sports Medicine Center. The role ensures that the center operates efficiently, resources are well-managed, facilities are ready, and service lines receive the administrative support required to deliver excellent customer and patient experiences. 

**Candidates with Sports Medicine Center Experience will be given preference**

**Key Responsibilities** 

**1\. Administrative Operations Leadership** 

·         Lead all administrative operations including front office, scheduling support, document control, coordination services, and operational administration.  

·         Establish administrative operating models, workflows, policies, and service standards.  

·         Ensure administrative services support the needs of sports, rehab, performance, medical, and customer-facing teams.  

·         Monitor administrative workloads, turnaround times, and service quality.  

·         Resolve administrative issues that impact service delivery or customer experience.  

**2\. Financial Planning, Budgeting & Cost Control** 

·         Support the Sports Medicine Center Director in budgeting, financial tracking, and cost control.  

·         Monitor administrative expenses, procurement spending, vendor costs, facility costs, and support service budgets.  

·         Identify cost optimization opportunities without compromising service quality or safety.  

·         Support financial reporting, budget variance analysis, and operational planning.  

·         Work with Finance to ensure accurate documentation, approvals, and cost allocation.  

**3\. Facility, Asset & Vendor Management** 

·         Oversee facility readiness, maintenance coordination, space utilization, and operational infrastructure.  

·         Manage vendors and service providers, including contracts, SLAs, performance reviews, and issue resolution.  

·         Ensure equipment, supplies, assets, and support services are available and maintained.  

·         Coordinate with facilities management, clinical engineering, IT, procurement, and logistics teams.  

·         Ensure all administrative and facility support services meet safety, quality, and operational requirements.  

**4\. Procurement, Inventory & Resource Coordination** 

·         Oversee procurement requests, inventory coordination, stock levels, and supply availability.  

·         Ensure timely sourcing of operational materials, office supplies, equipment, and support items.  

·         Monitor inventory controls to prevent shortages, overstocking, or wastage.  

·         Coordinate with service line leaders to forecast operational needs.  

·         Ensure procurement activities comply with policies, approvals, and budget controls.  

**5\. Process Excellence & Digital Enablement** 

·         Identify opportunities to streamline administrative workflows and reduce manual effort.  

·         Implement systems, tools, and process improvements to enhance efficiency.  

·         Support digital transformation initiatives related to scheduling, documentation, reporting, and operations.  

·         Develop administrative dashboards and reports to support performance monitoring.  

·         Standardize templates, records, forms, and internal communication processes.  

**6\. Governance, Compliance & Risk Management** 

·         Ensure administrative operations comply with organizational policies, regulatory requirements, and audit standards.  

·         Maintain documentation readiness for internal and external audits.  

·         Identify operational and administrative risks and implement mitigation actions.  

·         Support incident reporting, emergency response coordination, and business continuity planning.  

·         Ensure confidentiality, data protection, and proper records management.  

**7\. Cross-Functional Coordination & Service Support** 

·         Act as the central coordination point between service lines, support functions, vendors, and leadership.  

·         Ensure smooth execution of events, programs, clinics, screenings, and operational activities.  

·         Coordinate staffing schedules, room bookings, equipment availability, and logistical requirements.  

·         Support customer-facing teams in resolving administrative escalations.  

·         Enable service line directors to focus on service delivery by ensuring strong administrative backbone.  

**Key Performance Matrix** 

·         Ensure uninterrupted administrative and facility support operations.  

·         Maintain cost control and budget discipline across administrative functions.  

·         Achieve strong vendor performance and SLA compliance.  

·         Improve administrative turnaround times and process efficiency.  

·         Maintain facility readiness, supply availability, and operational continuity.  

·         Ensure compliance with documentation, procurement, and audit requirements.  

·         Support improved customer and service line satisfaction.

## Requirements

**Qualifications** 

-   ·         Bachelor’s degree in Business Administration, Healthcare Administration, Operations Management, Facility Management, or related field.  
-   ·         Master’s degree is preferred.  
-   ·         12+ years of experience in administrative operations, healthcare operations support, facility coordination, or business operations.  
-   ·         Experience managing vendors, budgets, facilities, procurement, and support services.  
-   ·         Experience in healthcare, sports facilities, wellness centers, or complex service environments is preferred.  

**Core Competencies** 

-   ·         Administrative Operations Leadership  
-   ·         Facility & Vendor Management  
-   ·         Budgeting & Cost Control  
-   ·         Procurement & Inventory Oversight  
-   ·         Process Improvement  
-   ·         Operational Risk Management  
-   ·         Governance & Compliance  
-   ·         Cross-Functional Coordination  
-   ·         Service Excellence  
-   ·         Problem Solving  
-   ·         Planning & Organization

## Benefits

Comprehensive benefits package

## Apply

[Apply at Qiddiya Investment Company](https://apply.workable.com/qiddiya-investment-company-1/j/104676B052/apply)

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