# Manager CRM - CDU6 - CDU-101

> Qiddiya Investment Company · Riyadh, Saudi Arabia · Full-time · Posted 2026-05-24

**Workplace:** on_site

**Department:** Sales & Leasing - DMO/DFA CDU

## Description

Qiddiya Investment Company is seeking an analytical and results-driven CRM Manager for our Performance Unit - Sales & Leasing. In this vital role, you will be responsible for managing our Customer Relationship Management (CRM) system, developing strategies to optimize customer engagement, and enhancing sales performance through data-driven insights and effective relationship management.

### Key Responsibilities

-   Oversee the implementation and management of the CRM system to support sales and leasing operations.
-   Develop and execute CRM strategies to enhance customer engagement, retention, and satisfaction.
-   Analyze customer data and sales metrics to identify trends, opportunities, and areas for improvement.
-   Collaborate closely with sales, marketing, and leasing teams to support customer outreach and lead conversion initiatives.
-   Train and support team members in the use of the CRM system, ensuring consistent and effective utilization.
-   Monitor and report on CRM KPIs and performance metrics, providing insights and recommendations for optimization.
-   Design and implement customer segmentation strategies to tailor marketing campaigns and improve targeting.
-   Stay updated on CRM best practices and emerging technologies to enhance system capabilities and performance.

## Requirements

-   Bachelor's degree in Business Administration, Marketing, Data Analytics, or a related field.
-   6 - 9 years of experience in CRM management or related roles, preferably within sales or leasing environments.
-   Strong analytical skills with proficiency in CRM software (Microsoft Dynamics) and data analytics tools.
-   Experience in developing and executing customer engagement strategies.
-   Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
-   Detail-oriented with strong organizational and project management skills.
-   Ability to work independently and manage multiple projects simultaneously.

## Apply

[Apply at Qiddiya Investment Company](https://apply.workable.com/qiddiya-investment-company-1/j/21A04885AE/apply)

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