# Senior Fraud & Risk Specialist (Sub-lead)

> Qode · Ha Noi, Vietnam (Hybrid) · Full-time · Posted 2026-06-02

**Workplace:** hybrid

## Description

**Senior Fraud & Risk Specialist (Sub-lead)**

**Location:** Hanoi, Vietnam

**Workplace Type:** Onsite/Hybrid

  

**Job Summary**

As the Risk & Compliance Lead, you will oversee fraud management, risk control, and compliance operations. You will be responsible for defining risk appetites, building and optimizing risk models, ensuring trademark protection, and leading a team of specialists to mitigate (fraud/security/financial/compliance) risks on Platform Ecommerce.

**Fraud Management & Risk Control**

-   Define, monitor, and independently challenge the fraud risk appetite and the effectiveness of preventive controls.
-   Actively identify early signs of fraud and platform security risks (including out-of-process risks) to promptly implement countermeasures.
-   Utilize data-driven approaches to build, evaluate, and optimize rule-based models or risk scoring/behavioral models (leveraging Machine Learning, Python, SQL, or AI) - or understand comprehensive methodology, project owner to coordinate with cross team to build (DA, IT team).
-   Leverage data and analytical tools to detect fraud patterns and propose actionable preventive and corrective measures.
-   Establish a framework for quarterly/semi-annual audits to review the effectiveness of rule-based models, risk models, processes, and policies, driving continuous improvement proposals.

**Compliance & Trademark Protection**

-   Detect, investigate, and mitigate trademark and intellectual property (IP) infringement issues on E-commerce platforms.
-   Work closely with cross-functional teams to resolve violations and strictly enforce compliance standards.
-   Proactively research and update regulations and policies to enhance existing processes and mitigate risks related to copyright/trademark infringement.

**Leadership & Cross-functional Projects**

-   Lead a small team (Fraud / Risk Specialists) and collaborate directly with cross-functional stakeholders.
-   Manage related projects related to Fraud, Risk, or Compliance, especially when expanding into new products or markets.
-   Act as an internal advisor on risk management and fraud prevention strategies.

**Requirement**

-   Minimum 3 years of experience in Fraud Management / Risk / Compliance, preferably in E-commerce, Fintech, Payment, or Cross-border trade.
-   Strong knowledge of fraud detection, KYC, payment risk, order review, and trademark/IP compliance on Ecommerce platform. 
-   Proficiency in data analysis (SQL, Python, Power BI) and fraud monitoring tools is a plus.
-   Excellent problem-solving and decision-making skills in fast-paced, high-pressure settings.
-   Excellent communication and cross-functional collaboration skills.
-   Professional certifications (e.g. Fraud Risk Management, Certified Fraud Examiner (CFE), FRM, CFA, Cybersecurity) would be advantageous.
-   Experience in risk management at e-commerce/platform companies (Shopee, Grab, Be, Shopify, GHTK, etc.) is a strong plus. 
-   Previous experience in team management is a plus.
-   Proficiency in English (both verbal and written).

**Benefits**

-   Competitive monthly NET salary, transparent and fully take-home
-   Up to 16 months’ salary per year, including a 13th-month salary, quarterly incentives, and annual performance bonuses.
-   24 remote working days per year, enabling a healthy work–life balance
-   12 days of paid annual leave, in addition to public holidays
-   Flexible working hours, Monday to Friday – weekends are fully yours
-   Annual health check-ups
-   Social insurance coverage in compliance with Vietnamese labor regulations
-   Company-sponsored sports clubs to support both physical and mental well-being
-   Regular company trips and team bonding activities
-   Clear and accelerated career development and promotion pathways
-   Work in a modern, open, and empowering environment where individuality is respected and potential is nurtured

## Apply

[Apply at Qode](https://apply.workable.com/qodeworld/j/434D9CBD67/apply)

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