# Functional Support Engineer

> Questronix Corporation · Mandaluyong, Philippines (Hybrid) · — · Posted 2025-02-14

**Workplace:** hybrid

## Description

**Job Description:**

-   Business Process Support: Assist in analyzing and optimizing business processes to ensure they align with the client’s objectives and systems. 
-   Requirements Gathering: Work closely with business stakeholders to understand their needs and translate these into actionable functional requirements. 
-   System Configuration: Configure and customize software applications to meet the functional needs of the organization. 
-   Training & Documentation: Develop user guides and provide training to end-users to ensure proper use of systems and tools. 
-   Troubleshooting: Provide ongoing functional support and resolve issues related to system usage and process workflows.

## Requirements

**Qualifications:**

-   Atleast 5 years of experience as a Functional Support Engineer or in any related position
-   Strong written and verbal communication to clearly explain technical concepts to users with varying levels of technical expertise and provide detailed instructions
-   Excellent analytical abilities to diagnose root causes of functional issues, identify potential solutions, and implement effective troubleshooting steps
-   Ability to develop good working relationships with team members and customers.
-   Ability to problem solve independently.

## Apply

[Apply at Questronix Corporation](https://apply.workable.com/questronix-corporation-2/j/1788DA5AEB/apply)

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