# Technical Support

> Questronix Corporation · Manila, Philippines · Contract · Posted 2025-11-20

**Workplace:** on_site

## Description

**Job Description:**

-   Provide Level 1 field support and Remote support for servers (SR650 V3).
-   Ensure proper installation, replacement, and handling of approved Lenovo FRUs/CRUs.
-   Maintain documentation and ensure proper part return per Lenovo standards.
-   Basic hardware diagnostics (visual inspection, POST behavior, indicator LEDs).
-   Replacement of approved CRUs/FRUs per Lenovo Field Replacement procedures (c/o Lenovo)
-   Basic physical installation and removal of hardware components (c/o Lenovo)
-   Follow Lenovo hardware manuals and ESD procedures.
-   Ticket updates and service documentation.

## Requirements

**Qualifications:**

-   **Bachelor's degree in Information Technology.** 
-   Communication: Strong ability to communicate complex technical information clearly to both technical and non technical stakeholders. 
-   **Experience with Lenovo ThinkSystem SR650 V3 servers**
-   **Schedule: 8x5 Support**
-   **Fully Onsite (San Miguel, Manila)**

## Apply

[Apply at Questronix Corporation](https://apply.workable.com/questronix-corporation-2/j/78C26619C1/apply)

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