# Travel Operations Consultant

> Rahal · Baghdad, Iraq · — · Posted 2026-09-11

**Workplace:** on_site

**Department:** Travel Operations

## Description

**About Rahal**

Rahal is the travel mini-app inside Iraq’s **Super Qi ecosystem;** a rocketship redefining how millions of travelers search, book, and manage journeys across flights, hotels, and digital services. We make travel simple, safe, and accessible to everyone, everywhere.

As part of a fast-growing travel-tech team spanning Iraq and the UAE, you’ll design experiences that inspire confidence, delight, and connection for every traveler who books with Rahal.

**Role Overview**

Join our fast-growing travel tech startup to manage end-to-end travel operations, from bookings to vendor coordination, ensuring seamless and efficient processes. Drive operational excellence and support the company’s growth by delivering exceptional travel experiences

**Key Responsibilities**

-   Providing excellent customer service to corporate clients, travel arranges, individual travelers
-   Confirming and completing reservations according to internal standards
-   Managing client requests, providing an efficient and personalized service which caters to international corporate clients’ needs
-   Coordinate and book transportation and accommodation arrangements Includes but is not limited to (flights, trains, and car rentals and hotels).
-   Arrange and ensure all bookings align with client preferences and policies.
-   Handle and resolve travel-related issues and emergencies promptly.
-   Maintain and update travel itineraries and documentation (invoices, booking conformations, etc.)
-   Communicate effectively with clients to confirm details and provide travel support.
-   Ensure compliance with travel policies and regulations.
-   Manage changes, cancellations, and special requests and handle emergency situations with professionalism
-   Stay updated on travel regulations and safety protocols
-   Ability to work well under pressure and meet tight deadlines
-   Arrange high level business trips with the ability to be adaptive in changing

**Qualifications:**

-   2+ years of experience in travel coordination, hospitality, or customer service.
-   Preferrable Professional experience related to organizing travels or Call centers.
-   Had the exposure to GDSs including Amadeus, Galileo, and Sabre, with a strong track record of accurate and efficient reservation management.
-   Proficiency in travel booking software and tools.
-   Ability to handle travel-related issues calmly and efficiently.
-   Knowledge of travel policies, regulations, and best practices.
-   Excellent Self-management and good organizational skills.
-   Excellent interpersonal skills to communicate effectively and with confidence to create a positive company image
-   Initiative and willingness to constantly learn and develop.
-   Flexibility to work various shifts, including weekends and holidays.
-   Role is open for whom are native in Arabic and Excellent English communication skills, both verbal and written (daily work in English)

**Personality Traits**

-   🔥 **Biased for Action-**thrives in ambiguity, acts fast, and learns even faster.
-   🌍 **Traveler-Obsessed-**every decision starts with “How does this help the traveler?”
-   🤝 **Team Player-**collaborates naturally across functions and geographies.
-   ⚙️ **Operator Mindset-**thrives in start-ups and scale-ups; comfortable navigating growth and chaos.
-   🎯 **Strategic & Executional-**balances long-term vision with hands-on delivery discipline.

**Why Rahal**

-   Be part of Iraq’s fastest-growing travel platform inside the **Super Qi ecosystem**.
-   Work with passionate builders shaping the future of digital travel in the Middle East.
-   Solve real traveler problems at scale, from seamless flight booking to next-gen loyalty.
-   Join a Rocketship where ownership, speed, and creativity truly matter.
-   Become part of a regional expansion in the horizon.

## Apply

[Apply at Rahal](https://apply.workable.com/rahal-travel/j/1951E3B8D9/apply)

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