# Customer Service Representative BDC - Mercedes- Benz Sales

> Rallye Motor Company · Roslyn, United States · Full-time · Posted 2026-06-09

**Salary:** USD 60,000–100,000

**Workplace:** on_site

**Department:** Rallye Mercedes

## Description

**The Rallye Motor Company,** Long Island's premier luxury automotive group, has an **immediate career opportunity in our Mercedes Sales Business Development Center (BDC)! If you are someone with outstanding customer relations and follow up skills and looking for a company that encourages growth, development and opportunities for advancement, we encourage to you to apply!** The ideal candidate is looking for a long-term position where they can utilize their customer service skills to engage with a luxury client base, and wants be a part of an outstanding team.

**Responsibilities for this position include, but are not limited to:**

-   Responsible for managing all incoming/outgoing phone and internet sales leads.
-   Setting, confirming, and following up with customer appointments.
-   Maintain an ongoing customer database to capture repeat business.
-   Work closely with Sales Representatives to ensure sales clients are assisted in a timely fashion.
-   Utilize CRM tracking system daily.
-   Follow up with leads that are not ready to make an appointment or no-show.
-   Stays informed about new products, features, accessories, etc., and their benefits to customers.

**The Rallye Motor Company is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence.** We strive to provide the Rallye team members with a variety of career opportunities that **promote personal growth & learning, work-life balance, and equality**. Our superior benefits, focus on employee growth and development along with the high earning potential are just a few reasons you will want to consider joining Rallye!

PAY RANGE: $60,000 - $100,000 Annually (Range consists of hourly plus commission)

## Requirements

-   Must have experience working in phone sales or customer service. Preferably in a call center environment. Prior BDC experience with an automotive dealership is desired.
-   Outstanding phone presence, able to effectively field a high volume of both inbound and outbound phone calls.
-   Excellent verbal/written communication and organization skills.
-   Outgoing and patient personality with outstanding customer relations ability.
-   Organized, multi-tasker, self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required.
-   Professional personal appearance.
-   **Must be available to work weekends.**

## Benefits

-   Great benefits package including medical, dental and vision coverage for employee & family!
-   Company paid life insurance and optional additional coverage.
-   Voluntary short term and long term disability available.
-   Additional voluntary benefits including Aflac and LegalShield!
-   Paid time off!
-   Paid holidays!
-   401K plan.
-   Employee Assistance Program.

## Apply

[Apply at Rallye Motor Company](https://apply.workable.com/rallye-motors/j/477C7A4D91/apply)

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