# Customer Strategy Manager > Raydar · San Francisco, United States · Full-time · Posted 2026-10-15 **Salary:** USD 145,000–175,000 **Workplace:** on_site ## Description About the company Our client is a fast-growing technology company. The role Raydar is recruiting for this role on behalf of our client. Own a portfolio of key customer relationships in a commercial, customer-facing position. Work alongside internal delivery colleagues to shape customer objectives into concrete plans, uncover growth within existing accounts and win new business. What you'll do \- Take ownership of existing accounts, keep relationships strong and grow them across several major customers at the same time. \- Spot and close upsell opportunities with current customers, and bring in new ones, carrying deals from signed agreement through to revenue. \- Develop real depth in the subject area so you can act as a trusted advisor to customers' technical staff. \- Turn customer objectives into clear plans of action in coordination with internal colleagues. \- Partner with internal teams to make sure commitments made to customers are met with high quality. ## Requirements What we're looking for \- Around 4 years in strategy, consulting or a comparable customer-facing role at a technology or data business; fewer years can be considered with closely relevant domain experience. \- A background in business-to-business roles where you created pipeline and guided technical buyers toward complex solutions. \- Commercial instincts and comfort building relationships with both technical specialists and senior leaders. \- Technical aptitude and the ability to pick up an unfamiliar data workflow quickly; this is a commercial strategy role, not an engineering one. \- Working knowledge of SQL. \- Confidence handling unclear problems where priorities shift often. \- Experience at a high-growth startup, a technology company or a leading management consultancy. \- A collaborative style with colleagues in delivery and research functions. \- A STEM degree is preferred. \- Ability to work on-site 5 days a week. Bonus points \- Prior commercial experience, including growing existing accounts. \- Engagement manager experience in consulting. \- Early-stage startup experience. ## Benefits Compensation and benefits \- Base salary: USD 145,000 to 175,000 per year \- Equity \- Health, dental and vision coverage \- Flexible time off \- Retirement plan Location and work model \- San Francisco, CA, United States (preferred) or New York, NY, United States \- On-site, 5 days per week in office \- Full-time ## Apply [Apply at Raydar](https://apply.workable.com/raydar/j/0A22D3E81D/apply) --- Powered by [Workable](https://www.workable.com)