# Senior Client Success Manager

> Raydar · New York, United States (Hybrid) · Full-time · Posted 2026-11-13

**Salary:** USD 115,000–160,000

**Workplace:** hybrid

## Description

About the company

Our client is a healthcare technology company.

The role

Raydar is recruiting for this role on behalf of our client. Own a mix of commercial relationship work and hands-on delivery, growing existing partner accounts and bringing in new business through channel partners. The role leads implementations from contract signing through launch and beyond, and serves as the main non-sales contact for partners. It suits someone who can run both the strategic conversation and the operational project plan.

What you'll do

\- Build relationships with brokers, benefits consultants, administrators and partner account teams to win new groups and grow enrollment within live accounts.

\- Own renewals and the most important partner relationships.

\- Lead implementations end to end from contract signing, acting as the first non-sales contact for partners.

\- Run regular business reviews and manage ongoing partner reporting.

\- Shape how the post-signing account function is organized and improved, coordinating with several internal groups.

## Requirements

What we're looking for

\- Track record of steering partner setup and rollout work from signature through to go-live in an account or success position.

\- Skill in producing partner-facing metrics and persuading senior decision-makers of a product's worth.

\- Experience growing accounts through channel or referral partners.

\- Comfort working with finance leaders and technical integration teams alike.

\- Ability to work independently in a small, fast-moving team with changing priorities.

Bonus points

\- Experience building customer success processes from scratch or leading a customer success team.

\- Background at early-stage startups or in employee benefits technology.

## Benefits

Compensation and benefits

\- Base salary: $115K to $160K per year

\- Equity

Location and work model

\- New York, New York, United States

\- Hybrid, with one required in-office day per week

\- Full-time

## Apply

[Apply at Raydar](https://apply.workable.com/raydar/j/13F778E9AF/apply)

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