# Founding Account Manager > Raydar · New York, United States · Full-time · Posted 2026-09-19 **Salary:** USD 104,000–144,000 **Workplace:** on_site ## Description About the company Our client is a business software company. The role Raydar is recruiting for this role on behalf of our client. Build a founding account management function, owning renewals, retention, and expansion while creating repeatable post-sales processes. What you'll do \- Run customer check-ins and turn feedback into product priorities. \- Negotiate renewals, seat expansion, upsells, and term extensions. \- Drive adoption of new features across a large customer base. \- Build dashboards and automations to identify churn risk and growth opportunities. \- Maintain account plans and represent customer needs in roadmap discussions. ## Requirements What we're looking for \- 3 to 7 years in customer success, account management, or post-sales work at a B2B software company. \- Direct ownership of retention, expansion, and renewals. \- Early-stage startup experience and ability to create processes without an existing playbook. \- Experience building dashboards or automations and managing many accounts in a CRM. \- A bachelor's degree and strong communication with senior stakeholders. Bonus points \- Experience serving legal or other professional services firms. ## Benefits Compensation and benefits \- Base salary: USD 104,000 to 144,000 per year. \- Equity: 0.25-0.45%. \- On-target earnings: USD130,000 to USD180,000 per year, with an 80% base and 20% performance split tied to retention and expansion. \- Medical, dental, and vision insurance. \- Unlimited paid time off and flexible hours. \- Commuting support, wellness membership, and selected office meals. Location and work model \- Five days per week in the New York office, with four work-from-home weeks per year. Customer travel is required. ## Apply [Apply at Raydar](https://apply.workable.com/raydar/j/230799FDA2/apply) --- Powered by [Workable](https://www.workable.com)