# Customer Deployment Specialist

> Raydar · New York, United States · Full-time · Posted 2026-10-16

**Salary:** USD 130,000–150,000

**Workplace:** on_site

## Description

About the company

Our client is a healthcare technology company.

The role

Raydar is recruiting for this role on behalf of our client. Own the full client relationship after a sale closes, guiding new accounts through rollout and into steady day-to-day use of a software platform. Serve as the main link between customers and engineers, handling setup, user training and the measurement of results.

What you'll do

\- Guide new customers through launch with frequent hands-on sessions at the start, then regular check-ins across a book of accounts.

\- Act as the single company voice on large customer meetings that include clinical and executive participants.

\- Configure connections to customer systems, roll out the platform and teach end users how to work with it.

\- Convert customer feedback and problems into precise requirements for engineers and keep following up until they are solved.

\- Measure the value each rollout delivers, flag opportunities to grow accounts and help shape repeatable processes as the company takes on larger customers.

## Requirements

What we're looking for

\- Roughly 1 to 3 years of professional experience after university, with a year or more in a client-facing implementation, rollout or customer success position where you personally managed the customer relationship.

\- Background at a young, fast-moving company, with comfort in unclear situations and a habit of creating your own working methods.

\- Solid technical grounding, including some SQL, and the ability to speak plainly with engineers.

\- A four-year degree from a highly ranked US university.

\- A crisp, to-the-point communication style, able to lead a meeting with a large customer group single-handedly.

\- Living in New York City or ready to move there, working in the office five days each week.

\- Existing US work authorization.

Bonus points

\- Hands-on rollout experience with machine learning products, workflow automation or data tooling.

## Benefits

Compensation and benefits

\- Base salary: USD 130,000 to 150,000 per year

\- Equity

\- Health, dental and vision coverage

Location and work model

\- New York, NY, United States

\- On-site, 5 days per week in office

\- Full-time

## Apply

[Apply at Raydar](https://apply.workable.com/raydar/j/63C5235C01/apply)

---
Powered by [Workable](https://www.workable.com)
