# Senior Product Manager, Customer-Facing > Raydar · San Francisco, United States (Hybrid) · Full-time · Posted 2026-10-01 **Salary:** USD 150,000–250,000 **Workplace:** hybrid ## Description About the company Our client is a fast-growing software company. The role Raydar is recruiting for this role on behalf of our client. Own a portfolio of enterprise accounts from first rollout through ongoing tuning and growth. Serve as the bridge between customers and the product organization, while helping establish the working practices for a brand-new function. What you'll do \- Manage a set of accounts from start to finish, learning each client's business, scoping and launching solutions, and finding new areas of use. \- Lead strategic discussions with senior customer stakeholders, presenting value, quantifying return and backing claims with data. \- Get hands-on when needed to investigate unexpected system behavior, adjust configurations and meet regulatory obligations. \- Relay what customers tell you and the gaps you observe to the product team so they shape the roadmap. \- Contribute to the standards and repeatable processes of the function as it grows. ## Requirements What we're looking for \- 5+ years of experience, including substantial work directly with customers, leading meetings and owning relationships. \- A product background or sharp product instincts, with the ability to link strategy to hands-on delivery. \- Ease working through unclear situations and taking full ownership in a rapidly changing, build-oriented setting. \- Strong analytical instincts: reading metrics, articulating return on investment and reaching practical conclusions from data. \- Technical product understanding, including grasp of product concepts and basic troubleshooting. \- Ability to work hybrid in San Francisco, four days a week in the office. Bonus points \- Prior experience in a customer-facing product or technical solutions role at a startup, or in management or strategy consulting. \- Experience in B2B SaaS or a regulated sector such as financial services or healthcare. \- Familiarity with AI productivity tools and SQL. ## Benefits Compensation and benefits \- Base salary: USD 150,000 to 250,000 per year \- Equity \- Health, dental and vision coverage \- Retirement plan with employer match \- Unlimited paid time off Location and work model \- San Francisco, CA, United States \- Hybrid, 4 days per week in office \- Full-time ## Apply [Apply at Raydar](https://apply.workable.com/raydar/j/7427BE9151/apply) --- Powered by [Workable](https://www.workable.com)