# Program Operations Manager > Raydar · Washington, United States (Hybrid) · Full-time · Posted 2026-10-31 **Salary:** USD 150,000–185,000 **Workplace:** hybrid ## Description About the company Our client is a technology and national security services company. The role Raydar is recruiting for this role on behalf of our client. Act as the accountable program owner for customer engagements, partnering with a technical lead and a team of engineers. Convert unclear customer needs into prioritized work plans and manage people through demanding, time-sensitive projects. Serve as the main connection between government stakeholders and the delivery team. What you'll do \- Take full responsibility for customer engagements from kickoff to completion as the program owner, working alongside a technical lead and engineers. \- Develop a first-hand understanding of how customers actually operate by spending time with their data and their users, instead of relying only on written documentation. \- Turn customer goals into clearly scoped and ranked work, separating real mission needs from noise and personal preferences. \- Communicate between government customers and engineers so that everyone understands what must be delivered. \- Remove obstacles quickly and adjust course when results show the current plan is not working. \- Build lasting working relationships with end users, program leaders, technical contacts and contracting staff. \- Pass field insights back to product and engineering groups to guide future development and delivery methods. \- Lead and manage internal and external teams, with room to grow your own organization over time. ## Requirements What we're looking for \- At least 4 years running complex technical programs or deployments from start to finish in a national security setting. \- A track record of being answerable for real results rather than only hitting timelines. \- Prior experience directly managing or leading people. \- Comfort collaborating with government clients in classified environments. \- Ability to shape vague requirements into well-defined, prioritized engineering tasks. \- Confidence guiding teams through pressured, quickly changing situations. \- Active Secret clearance at time of hire. \- Legal authorization to work in the United States. \- Residence within commuting distance of the Washington, D.C. area. \- Willingness to travel up to 40% of the time. Bonus points \- TS/SCI clearance. \- Experience delivering work for government or national security clients. \- Previous forward deployed, deployment strategy or customer mission success role at a technology company. \- Prior military or government service. \- An existing professional network in the industry. \- Hands-on experience with enterprise data platforms. ## Benefits Compensation and benefits \- Base salary: USD 150,000 to 185,000 per year \- Annual bonus \- Health, dental and vision coverage \- Life and disability insurance \- Retirement plan \- Paid time off and paid holidays \- Professional development opportunities Location and work model \- Washington, D.C., United States \- Hybrid, in the office approximately 2-3 times per month \- Up to 40% travel \- Full-time ## Apply [Apply at Raydar](https://apply.workable.com/raydar/j/B1150953CD/apply) --- Powered by [Workable](https://www.workable.com)