# Customer Success Lead

> Raydar · New York, United States (Hybrid) · Full-time · Posted 2026-09-19

**Salary:** USD 110,000–150,000

**Workplace:** hybrid

## Description

About the company

Our client is a healthcare company.

The role

Raydar is recruiting for this opportunity through the Paraform network. The position is with our client. Own strategic school partnerships while building the playbooks, metrics, and workflows of a customer success function.

What you'll do

\- Manage school and district relationships and serve as a primary partner contact.

\- Grow referrals by helping partners identify students who could benefit from services.

\- Build success playbooks, health metrics, and dashboards.

\- Automate repetitive workflows with AI tools.

\- Coordinate with operations, product, growth, and clinical teams and help coach colleagues.

## Requirements

What we're looking for

\- 4 to 5 or more years of professional customer-facing experience in sales, customer success, or business development.

\- Experience managing a high-volume book of non-enterprise accounts and owning growth or upsell goals.

\- Early-stage experience building processes with limited resources.

\- A bachelor's degree and strong relationship-building and communication skills.

\- Ability to turn data into decisions and use AI to improve workflows.

\- Interest in children's access to mental healthcare.

Bonus points

\- Education technology, K-12, or school partnership experience.

\- Experience spanning sales and customer success.

## Benefits

Compensation and benefits

\- Base salary: USD 110,000 to 150,000 per year.

\- Equity: Competitive equity.

\- A variable bonus of USD 10,000 to USD 20,000 is listed in addition to base salary.

Location and work model

\- Hybrid with three days per week in the SoHo office in New York City. Relocation candidates are considered.

## Apply

[Apply at Raydar](https://apply.workable.com/raydar/j/C3E88BD170/apply)

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