# Customer Success Associate

> Raydar · United States (Remote) · Full-time · Posted 2026-10-01

**Salary:** USD 14,400–21,600

**Workplace:** remote

## Description

About the company

Our client is a fast-growing technology company.

The role

Raydar is recruiting for this role on behalf of our client. Serve as the day-to-day contact for a group of independent professionals on a platform, handling onboarding, regular check-ins and communication. Act as the link between those professionals and internal account teams so the right information reaches the right people.

What you'll do

\- Hold weekly check-in calls to review progress, blockers and next steps, and keep an up-to-date profile on each person you support.

\- Send regular updates, newsletters and announcements to keep the wider community informed.

\- Review incoming applications and run screening calls with promising candidates.

\- Keep role documentation current as new feedback and priorities come in, so everyone works from the latest information.

\- Relay feedback and priorities between the community and internal account managers.

## Requirements

What we're looking for

\- 2+ years in a customer-facing role.

\- Excellent written and spoken English across quick chat messages, formal responses, newsletters and calls.

\- Strong relationship-building skills and comfort spending about 60% of your time on calls.

\- Highly organized and detail-oriented, with a record of keeping accurate records on the people you support.

\- Ability to drive structure and follow-through independently.

\- Availability to work typical startup hours in the Pacific time zone.

## Benefits

Compensation and benefits

\- Base salary: USD 14,400 to 21,600 per year

Location and work model

\- Remote (US)

\- Full-time

## Apply

[Apply at Raydar](https://apply.workable.com/raydar/j/DBAB74EA68/apply)

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