# Wireless Retail Manager - Cabot, AR

> RedLion Mobile · Cabot, United States · Full-time · Posted 2026-07-29

**Workplace:** on_site

**Department:** Mid Central - Michael Tripp

## Description

Wireless Retail Manager - Cabot, AR Job Type: Full-time

### Job description:

Job Type: Full-time

### Overview

Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Wireless Retail Managers who are strategic, hands-on leaders with a passion for driving sales, developing high-performing teams, and delivering world-class customer experiences.

### Who We Are

We are a rapidly expanding branded partner in the telecommunications industry, operating under multiple brands across 15 states—with a footprint expected to reach over 200 retail locations nationwide.

Our teams connect residential customers to essential services including high-speed internet, mobile, video, and voice solutions.

### Who We’re Looking For

We’re seeking experienced retail leaders—ideally with a background in wireless, broadband, or consumer electronics—who thrive in fast-paced, high-volume environments.

As a Wireless Retail Manager, your mission is to maximize store performance, coach and develop your team, and ensure that every customer leaves with the best connectivity solutions for their needs.

### Key Responsibilities

### Store Leadership & Operations

-   Oversee all aspects of daily store operations, including merchandising, inventory control, product launches, and financial oversight.
-   Implement best practices for product positioning, promotions, and customer engagement to meet and exceed revenue goals.
-   Ensure compliance with company policies, including cash handling, inventory management, and operational audits.

### Sales & Business Growth

-   Lead your team to consistently achieve and surpass sales goals through strategic selling, upselling, and cross-selling of all Optimum product lines.
-   Analyze store performance data to identify trends, address gaps, and capitalize on growth opportunities.
-   Collaborate with marketing teams to execute local events, promotions, and seasonal campaigns.

### Team Management & Development

-   Recruit, hire, train, and develop a high-performing sales team.
-   Conduct regular coaching sessions, performance reviews, and skill development workshops.
-   Foster a collaborative, performance-driven culture with a focus on accountability and recognition.

### Customer Experience Excellence

-   Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
-   Resolve escalated customer concerns quickly and effectively.
-   Ensure all team members are knowledgeable on the latest products, promotions, and technology updates.

## Requirements

### Qualifications

-   3–5 years of retail management experience, preferably in wireless, broadband, or consumer electronics.
-   Proven success in driving sales performance and leading high-performing teams is preferred.
-   Strong leadership, communication, and coaching skills in fast-paced retail environments are preferred.
-   Analytical and problem-solving abilities with experience using KPIs, inventory, and operational performance metrics are preferred.
-   Proficiency in Microsoft Office for everyday store operations and reporting, including stronger Excel-based KPI and performance tracking, is preferred.
-   High school diploma or GED preferred.
-   Must be eligible to work in the United States.
-   Able to travel to nearby store locations within a 35-mile radius with reliable transportation.
-   Experience handling escalated customer issues in store leadership, including resolving service complaints, billing disputes, and retention conversations, is preferred.
-   Fluency in Spanish is strongly preferred.

## Benefits

Perks & Benefits

-   Medical, Dental, Vision, 401(k).
-   Paid training and onboarding.
-   Paid vacation, sick time, and personal days.
-   Internal promotions & advancement opportunities.
-   Employee-exclusive growth & rewards programs, including:
    -   Milestone Program – Recognition and rewards at every stage of your leadership journey.
    -   Winners Circle – Annual all-expenses-paid trip to Mexico for top performers.

## Apply

[Apply at RedLion Mobile](https://apply.workable.com/redlion-mobility/j/104CA036BE/apply)

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