# Retail Sales Associate - Tyler - Broadway

> RedLion Mobile · Tyler, United States · Full-time · Posted 2026-07-13

**Workplace:** on_site

**Department:** Texoma - Frankie Urias

## Description

**Overview**

JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Associates who are energetic, driven, and eager to succeed.

**Who We Are**

We are a rapidly expanding branded partner for **Optimum Communications –** a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.

**Key Responsibilities:**

**Sales & Product Knowledge**

-   Must be able to engage customers and present telecommunications products and services proactively.
-   Must be comfortable selling mobile, internet, cable, TV, and related support services.
-   Should know how to identify customer needs and recommend the right products or service packages.
-   Must be able to upsell and cross-sell products to maximize sales opportunities.
-   Must be able to meet or exceed individual sales goals, commission goals, and store performance expectations.
-   Must be able to explain products, services, pricing, and promotions clearly to customers.

**Customer Experience**

-   Must provide a positive, professional, and solution-focused customer experience.
-   Should be comfortable building customer relationships and creating long-term brand loyalty.
-   Must maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.

**Team & Organizational Success**

-   Must be reliable, punctual, and able to work scheduled shifts.
-   Must be able to collaborate with team members and contribute to a supportive, performance-driven culture.
-   Must be willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation.

## Requirements

-   Must have at least 1 year of retail, wireless, mobile, cable, telecommunications, or sales experience.
-   Must have experience building rapport with customers in a customer-facing sales or service environment.
-   Must have experience selling to customers in a customer-facing environment.
-   Must be eligible to work in the United States.
-   Must be willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation.

-   High school diploma or GED preferred.

-   Must be able to work a flexible schedule, including evenings, weekends, and holidays.
-   Ability to stand for extended periods of time and lift up to 35 lbs preferred.

## Benefits

### Perks & Benefits

-   Medical, Dental, Vision, and 401(k)
-   Paid training and onboarding
-   Monthly commission opportunities
-   Internal promotion and advancement opportunities
-   Employee growth and rewards programs
-   Annual all-expenses-paid trip opportunity for top performers

## Apply

[Apply at RedLion Mobile](https://apply.workable.com/redlion-mobility/j/63A92CE881/apply)

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