# Red Lion Mobile Store Manager - Bronx Fordham, New York

> RedLion Mobile · The Bronx, United States · Full-time · Posted 2026-04-23

**Salary:** USD 55,000–95,000

**Workplace:** on_site

**Department:** Bronx- Kim Cortina

## Description

**Retail Store Manager**

**Overview**

Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Store Managers who are strategic, hands-on leaders with a passion for driving sales, developing high-performing teams, and delivering world-class customer experiences.

We offer competitive base pay ($55,000 – $65,000) PLUS $24,000 – $30,000 in annual commission potential, and a clear path for career growth through our industry-leading leadership training and development programs.

**Who We Are**

We are a rapidly expanding branded partner for **Optimum.** You'll work in our stores, helping residential customers connect to essential services like high-speed internet, mobile, video, and voice.

**Who We’re Looking For**

We’re seeking experienced retail leaders—ideally with a background in wireless, broadband, or consumer electronics—who thrive in fast-paced, high-volume environments.

As a Retail Store Manager, your mission is to maximize store performance, coach and develop your team, and ensure that every customer leaves with the best connectivity solutions for their needs.

**Key Responsibilities:**

**Store Leadership & Operations**

-   Oversee all aspects of daily store operations, including merchandising, inventory control, product launches, and financial oversight.
-   Implement best practices for product positioning, promotions, and customer engagement to meet and exceed revenue goals.
-   Ensure compliance with company policies, including cash handling, inventory management, and operational audits.

**Sales & Business Growth**

-   Lead your team to consistently achieve and surpass sales goals through strategic selling, upselling, and cross-selling of all Optimum product lines.
-   Analyze store performance data to identify trends, address gaps, and capitalize on growth opportunities.
-   Collaborate with marketing teams to execute local events, promotions, and seasonal campaigns.

**Team Management & Development**

-   Recruit, hire, train, and develop a high-performing sales team.
-   Conduct regular coaching sessions, performance reviews, and skill development workshops.
-   Foster a collaborative, performance-driven culture with a focus on accountability and recognition.

**Customer Experience Excellence**

-   Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
-   Resolve escalated customer concerns quickly and effectively.
-   Ensure all team members are knowledgeable on the latest products, promotions, and technology updates.

## Requirements

**Qualifications**

-   3–5 years of retail management experience, preferably in wireless, broadband, or consumer electronics.
-   Proven success in driving sales performance and leading high-performing teams.
-   Strong leadership, communication, and coaching skills.
-   Analytical and problem-solving abilities with experience using performance metrics.
-   Proficiency in Microsoft Office; familiarity with wireless/telecom industry terminology preferred.
-   High school diploma or GED required; Associate or Bachelor’s degree preferred.
-   Flexible schedule availability, including evenings, weekends, and holidays.
-   Willingness to travel to nearby store locations within a 35-mile radius (reliable transportation required).
-   Bilingual (Spanish) strongly preferred.

## Benefits

-   Competitive base salary + uncapped commission potential.
-   Medical, Dental, Vision, 401(k).
-   Paid training and onboarding.
-   Paid vacation, sick time, and personal days.
-   Internal promotions & advancement opportunities.
-   Employee-exclusive growth & rewards programs, including:

-   Milestone Program – Recognition and rewards at every stage of your leadership journey.
-   Winners Circle – Annual all-expenses-paid trip for top performers.

Benefits:

-   401(k)
-   Dental insurance
-   Health insurance
-   Paid time off
-   Vision insurance

## Apply

[Apply at RedLion Mobile](https://apply.workable.com/redlion-mobility/j/A694E4AE83/apply)

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