# Medical Virtual Assistant > Remote Raven · Philippines (Remote) · — · Posted 2025-11-04 **Workplace:** remote ## Description ### **About the Role** We are seeking a highly organized and patient-focused **Medical Virtual Assistant** to support a Sleep Medicine practice. The ideal candidate has strong communication skills, clinical understanding (RN preferred), and proven experience supporting patient scheduling, intake, and administrative functions in a healthcare setting. This role requires exceptional attention to detail, professionalism, and the ability to manage multiple tasks while delivering a high-quality patient experience. ### **Key Responsibilities** ### **Appointment Management** - Call patients to confirm appointments and discuss visit requirements - Verify copays prior to appointments - Ensure prior sleep studies and office notes are obtained before the visit - Schedule, reschedule, and cancel appointments as needed ### **Patient Registration & Intake** - Contact and onboard new patients; collect demographic and insurance details - Enter data accurately into CareCloud - Verify patient eligibility and insurance benefits (including direct insurer calls when needed) - Check requirements for prior authorizations - Conduct brief intake questions regarding patient symptoms or sleep history - Link prior sleep study records to AirView - Coordinate with DME suppliers as needed ### **Front Desk / Reception Support** - Answer inbound patient calls and address questions - Call facilities and provider offices to request records or follow up on referrals - Contact insurance hotlines to obtain coverage details or support ### **Medical Records Management** - Send referral updates and referral orders - Fax and email records securely - Upload sleep studies and other clinical records into EMR - Send messages and documents through CareCloud - Maintain accurate and confidential patient records ### **Practice Support & Administrative Work** - Complete assigned daily tasks and inbox requests - Attend practice meetings and collaborate with the clinical team - Assist with other administrative needs related to patient care ### **Qualifications** - **Registered Nurse (RN) preferred** - Experience in a sleep clinic, respiratory care, neurology, or similar specialty is a plus - Excellent English communication skills (written & verbal) - Prior experience with medical scheduling and eligibility verification - Familiarity with CareCloud and AirView (preferred, not required) - Strong organizational skills and attention to detail - Ability to multitask and work in a fast-paced healthcare setting - Tech-savvy and comfortable with EMR systems and medical documentation workflows - Empathy, professionalism, and a patient-first mindset ## Requirements This will start 30 hours per week and will transition to full time in March 2026 Up to $6/hr This is a 100% Remote Work ## Apply [Apply at Remote Raven](https://apply.workable.com/remote-raven/j/C9F19245C9/apply) --- Powered by [Workable](https://www.workable.com)