# Sales Support and Customer Nurture Administrator

> Remote Recruitment · South Africa (Remote) · — · Posted 2026-08-05

**Workplace:** remote

## Description

### Role Overview

We are looking for an organised, confident and customer-focused Sales Support and Customer Nurture Administrator to support a remote sales team working across two established brands.

The successful candidate will take ownership of the administrative and customer-service tasks surrounding the sales process, allowing the sales team to focus on developing opportunities and closing deals.

This is a remote role suited to someone who enjoys speaking with people, is comfortable using the telephone and can manage multiple follow-ups, appointments and reporting requirements accurately.

## Requirements

### Key Responsibilities

-   Provide day-to-day administrative support to the sales team.
-   Confirm sales calls, meetings and appointments with prospective clients.
-   Follow up with contacts after events, enquiries and initial conversations.
-   Contact prospects to gather feedback and establish whether they would like to book a further meeting with the sales team.
-   Identify potential sales opportunities during customer conversations and refer qualified prospects to the appropriate salesperson.
-   Maintain accurate customer, lead and appointment records.
-   Update sales reports, spreadsheets and internal tracking systems.
-   Support the sales team across multiple reporting requirements.
-   Ensure follow-up actions are completed accurately and on time.
-   Assist with customer nurturing throughout the sales journey.
-   Communicate professionally with estate agents, clients, prospects and other stakeholders.
-   Work closely with the Sales Manager and remote sales representatives to keep the pipeline organised.
-   Support the introduction and adoption of new systems, including Salesforce, when required.

### Candidate Requirements

The ideal candidate will have:

-   Previous experience in sales administration, sales support, customer service or customer success.
-   A confident and professional telephone manner.
-   The ability to build rapport quickly with customers and prospects.
-   Strong organisational and time-management skills.
-   Excellent written and verbal communication skills.
-   The confidence to pick up the telephone and contact people proactively.
-   The ability to recognise a potential opportunity and book an appropriate follow-up meeting.
-   Strong attention to detail.
-   The ability to manage several priorities and follow-up tasks simultaneously.
-   A proactive and dependable approach to work.
-   The ability to work independently in a remote environment.
-   Experience supporting salespeople or a sales team would be advantageous.

### Systems and Tools

The successful candidate may work with:

-   JustCall
-   GoHighLevel
-   Excel
-   Google Docs
-   Notion
-   Salesforce, once implemented
-   Other internal reporting and customer-management systems

Previous experience with these specific systems is helpful but not essential. The ability to learn new software quickly is more important.

### Working Hours

This is a full-time remote position.

The anticipated working hours are approximately:

**10:30 a.m. to 6:30 p.m. South African time**

Some flexibility may be required to accommodate customers or estate agents who request calls later in the day.

## Apply

[Apply at Remote Recruitment](https://apply.workable.com/remote-recruitment/j/6071445DCD/apply)

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