# Tenancy Manager - Residential Lettings

> Remote Recruitment · South Africa (Remote) · Full-time · Posted 2026-09-16

**Salary:** unknown currency 30,000–35,000

**Workplace:** remote

## Description

**Salary: R30 000 – R35 000 per month**

A UK lettings agency needs a Tenancy Manager, fully remote from South Africa, for R30 000 to R35 000 a month, to own a portfolio of about 200 residential homes.

**Role overview**

Remote Recruitment is hiring for an established UK sales and lettings agency. You will be the main contact for landlords, tenants and contractors across a portfolio of 180 to 200 properties. You run your own diary, follow clear written processes and keep people updated without being chased. Hours are 09:00 to 17:30 UK time, Monday to Friday, with a 30 minute unpaid lunch.

**Key responsibilities**

-   Manage active tenancies end to end: enquiries, notices, terminations, check-outs and deposit returns and disputes
-   Monitor rent accounts, chase arrears, update landlords and handle Universal Credit paperwork
-   Triage maintenance by urgency, appoint contractors, get landlord approval and follow every job to completion
-   Run weekly compliance reports and chase gas, electrical, EPC, fire safety and licensing certificates
-   Clear your daily diary actions and keep full, accurate notes in the property management system
-   Respond promptly on Teams and email, and flag risks early

**What you'll need**

-   At least 2 years in hands-on residential property or tenancy management, looking after arrears, maintenance and deposits
-   Experience personally managing a portfolio of around 150 or more units
-   Experience with a property management system such as MRI, Reapit, Alto, Fixflo, PayProp or WeConnectU
-   A track record of working independently, owning your caseload and communicating proactively
-   A reliable home office with fibre and backup power for loadshedding

**Nice to have**

-   UK lettings experience, including deposit schemes (TDS or DPS) and UK safety compliance
-   ARLA Propertymark or an equivalent property qualification
-   Familiarity with Homelet, Signable or other referencing and e-signing tools

**What's on offer**

-   100% remote, from anywhere in South Africa
-   A full-time, long-term role with a growing UK agency that has already hired South African team members
-   Structured training on the agency's systems and processes
-   UK bank holidays off, plus annual leave

## Apply

[Apply at Remote Recruitment](https://apply.workable.com/remote-recruitment/j/ABD406A5FC/apply)

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