# Five9 Outbound Consultant

> Remote Recruitment · South Africa (Remote) · — · Posted 2026-06-04

**Workplace:** remote

## Description

Remote World is hiring a **Five9 Outbound Consultant** for a UK-based contact centre operation. You'll be working on the Five9 cloud platform, making outbound calls to prospects and customers on behalf of a growing UK business — all from your home in South Africa.

This role is specifically for candidates with hands-on Five9 experience. If you know the platform well and are confident on outbound calls, this is a great opportunity for a stable, well-paying remote position.

### Key Responsibilities

-   Make outbound calls to prospects and existing customers using the Five9 dialler platform
-   Follow call scripts and guides while adapting naturally to each conversation
-   Qualify leads, gather information, and book follow-up appointments or escalate where needed
-   Accurately log call outcomes and notes in the CRM after each interaction
-   Meet daily call volume and conversion targets set by the UK team

### What You'll Need

-   Proven experience using the Five9 platform in an outbound role
-   Strong verbal communication skills with a professional, clear phone manner
-   Familiarity with CRM systems and call logging
-   Resilience and a positive attitude — comfortable with high call volumes
-   Reliable fibre internet connection and a quiet, dedicated home workspace

### What's on Offer

-   **Salary: R18,000 per month**
-   Full-time, permanent remote position
-   Working hours: 09:00–17:00 UK time (11:00–19:00 SAST)
-   Equipment provided
-   20 days paid annual leave

We welcome applications from all backgrounds. Five9 experience is essential for this role — if that's you, apply now.

## Apply

[Apply at Remote Recruitment](https://apply.workable.com/remote-recruitment/j/B6A5D016BF/apply)

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