# Travel Agent - Air Department Specialist

> Remote VA · Philippines (Remote) · — · Posted 2025-07-21

**Workplace:** remote

## Description

We are looking for a highly experienced **Travel Agent** to join our Air Department team. The ideal candidate will have extensive hands-on experience with the **Amadeus Selling Platform**, or strong knowledge of air travel booking systems. This role involves managing flight reservations, issuing tickets, and providing exceptional customer service via email, phone, and Zoom.

**Key Responsibilities**

-   Book and manage flight reservations using Amadeus GDS
-   Issue, reissue, and refund airline tickets accurately
-   Provide fare quotes and resolve booking issues efficiently
-   Communicate professionally with clients via email, phone, and Zoom
-   Coordinate with airlines and vendors for schedule changes and special requests
-   Maintain accurate records and ensure compliance with travel policies
-   Deliver outstanding customer service and personalized travel solutions

**Qualifications**

-   Minimum 3 years of experience in air travel booking, preferably using Amadeus GDS
-   Strong understanding of fare construction, ticketing procedures, and airline policies
-   Excellent verbal and written communication skills in English
-   Proficient in handling client interactions across multiple channels
-   Detail-oriented with strong problem-solving abilities
-   Ability to work independently and manage multiple bookings simultaneously

## Apply

[Apply at Remote VA](https://apply.workable.com/remote-va/j/2B18E2AC1E/apply)

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