# Customer Service Representative

> Remote VA · Philippines (Remote) · — · Posted 2024-11-22

**Workplace:** remote

## Description

**Job Title:** Remote Customer Service Representative

**Company Overview:**  
Join our dynamic management company, where we pride ourselves on delivering exceptional service to tenants while providing a supportive and collaborative work environment.

**Job Description:**  
We are seeking a dedicated and professional **Customer Service Representative** to handle tenant inquiries, assist with service calls, and manage rent-related communication. This is a fully remote position, offering work-life balance and a strong support team to help you succeed.

**Key Responsibilities:**

-   Respond promptly and professionally to tenant inquiries via phone and email.
-   Coordinate service calls and ensure timely resolution of tenant concerns.
-   Handle rent-related communications, including payment updates and general inquiries.
-   Maintain accurate records of interactions and transactions using our CRM system.
-   Collaborate with the back support team to address tenant needs efficiently.

## Requirements

**Qualifications:**

-   Excellent verbal and written communication skills.
-   Strong problem-solving and organizational abilities.
-   Prior experience in customer service or property management is a plus.
-   Comfortable working remotely and proficient with technology.
-   Ability to manage time effectively and multitask in a fast-paced environment.

## Benefits

**Schedule:**

-   Monday to Friday, 9:00 AM to 5:00 PM EST.
-   **Weekends Off!**

**What We Offer:**

-   Fully remote work environment.
-   Supportive and friendly back-office team.
-   Opportunities for growth and development.
-   Work-life balance with weekends off.

## Apply

[Apply at Remote VA](https://apply.workable.com/remote-va/j/33AF4C8169/apply)

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