# Claims and Support (Amazon)

> Remote VA · Philippines (Remote) · Full-time · Posted 2026-04-28

**Salary:** USD 7,200–7,800

**Workplace:** remote

## Description

We are seeking a focused and detail-oriented General Secretary to support Amazon seller/vendor operations. This role involves submitting claims, handling disputes, and working within client-provided systems with a high level of accuracy and patience.

Key Responsibilities

-   Submit claims on behalf of Amazon seller/vendor accounts.
-   Monitor, track, and follow up on claim statuses and resolutions.
-   Handle disputes and ensure proper documentation is provided.
-   Accurately input and manage data using Microsoft Excel.
-   Follow detailed instructions and SOPs for claim submission processes.
-   Maintain organized records of claims and communications.
-   Communicate updates clearly with internal teams or clients as needed.

## Requirements

-   Strong attention to detail and high level of accuracy.
-   Patient, focused, and able to follow instructions precisely.
-   Proficiency in Microsoft Excel.
-   Good written communication skills.
-   Ability to work independently and manage repetitive tasks efficiently.
-   Experience with Amazon Seller/Vendor Central is a plus (training will be provided).

## Benefits

Purely work-from-home

Night Shift (EST)

Weekly pay

## Apply

[Apply at Remote VA](https://apply.workable.com/remote-va/j/8E9DA79678/apply)

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