# Property Management Assistant (Bilingual - English/Spanish)

> Remote VA · Philippines (Remote) · — · Posted 2025-01-29

**Workplace:** remote

## Description

**Location:** Remote  
**Job Type:** Full-time (9:00 AM - 5:00 PM EST)

**Job Description:**  
We are seeking a highly organized and bilingual **Property Management Assistant** to join our team. This role involves providing essential tenant support, assisting with rent collections, and managing customer inquiries for our property management company. If you are detail-oriented, reliable, and fluent in both English and Spanish, we want to hear from you!

**Key Responsibilities:**

-   **Tenant Support:**

-   Provide excellent customer service to tenants via phone, email, and chat in both English and Spanish.
-   Assist with any tenant inquiries or concerns regarding their lease or property.
-   Serve as the point of contact for tenant issues and follow through to resolution.

-   **Rent Collections:**

-   Assist with rent collection efforts, ensuring that payments are processed on time and accurately.
-   Follow up with tenants on overdue payments and maintain records of payment history.
-   Use Rent Manager and QuickBooks to manage and track rent payments.

-   **Customer Support:**

-   Provide responsive and professional customer support to tenants and landlords.
-   Address property-related questions and help resolve maintenance or administrative issues.

## Requirements

**Required Skills and Qualifications:**

-   Bilingual in **English and Spanish** (both written and spoken).
-   Experience with **Rent Manager** and **QuickBooks** is a plus.
-   Strong customer service skills and the ability to handle multiple tasks in a fast-paced environment.
-   Excellent organizational skills and attention to detail.
-   Proficiency in using Microsoft Office and other basic computer programs.
-   Ability to work remotely and manage time effectively.

**Schedule:**

-   Full-time, Monday to Friday, 9:00 AM - 5:00 PM EST.

## Apply

[Apply at Remote VA](https://apply.workable.com/remote-va/j/9B43669F29/apply)

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