# Real Estate Collections Agent (RVA)

> Remote VA · Philippines (Remote) · — · Posted 2025-02-18

**Workplace:** remote

## Description

### **Job Summary:**

We are seeking a **highly skilled and detail-oriented female Real Estate Collections Agent** to join our team. The ideal candidate must have **strong communication skills in English**, experience using **QuickBooks**, and the ability to professionally and effectively handle **collections calls**.

The primary responsibility of this role is to contact customers with outstanding balances, record interactions and outcomes, analyze **Accounts Receivable (AR) data in QuickBooks**, and take appropriate actions to **reduce delinquent accounts**.

### **Key Responsibilities:**

-   Call customers from a provided list to collect overdue payments and update **payment statuses**.
-   Maintain accurate records of all customer interactions, including contact dates and results.
-   Analyze **Accounts Receivable (AR) data in QuickBooks** to identify overdue accounts and prioritize follow-ups.
-   Record collection efforts in a **spreadsheet** as per company training and guidelines.
-   Follow up with customers **red-flagged** for **aging outstanding balances** and encourage timely payments.
-   Refer customers for **Stop Service** when necessary, following company protocols.
-   Work closely with the **finance and accounting team** to report progress and issues.

## Requirements

-   **Female candidate** required for this role.
-   **Proficiency in QuickBooks** (experience in managing AR reports and recording transactions).
-   **Excellent spoken and written English skills** for professional communication.
-   Experience in **collections, customer service, or accounts receivable** is a plus.
-   Strong negotiation skills with the ability to handle difficult conversations professionally.
-   **Detail-oriented** and able to accurately **document customer interactions**.
-   Ability to work independently while following company policies and collection guidelines.

## Apply

[Apply at Remote VA](https://apply.workable.com/remote-va/j/BFAF3E8A34/apply)

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