# Business Analyst

> Renmoney · Lagos, Nigeria (Hybrid) · Full-time · Posted 2025-04-14

**Workplace:** hybrid

**Department:** IT

## Description

As the Business Analyst for Front-End Channels, you will bridge the gap between user needs and execution, ensuring Renmoney’s mobile app and web platforms deliver intuitive, seamless, and high-performing user experiences. You’ll collaborate closely with Product Managers, Engineers, and Designers to gather business requirements, drive data-driven decisions, and support sprint delivery. You will also act as the Scrum Master for the Mobile/Web Squad, owning the Agile delivery process end-to-end.  
  
This role is central to achieving business growth by improving user conversion, increasing engagement, and delivering best-in-class digital experiences

### Key Responsibilities

-   Requirements Gathering: Collaborate with stakeholders to elicit, document, and prioritize business and user requirements. Translate them into actionable user stories and BRDs.
-   Agile Delivery: Lead sprint ceremonies including planning, stand-ups, reviews, and retrospectives. Manage Jira backlog, velocity tracking, and delivery timelines.
-   Data Analysis: Analyze user behavior (e.g., click-through rates, session flows, drop-off points) via Firebase and internal dashboards to uncover UX gaps and insights.
-   User Journey Optimization: Map and optimize digital journeys across mobile and web, targeting friction reduction and improved conversion rates.
-   Documentation: Create and maintain clear user stories, acceptance criteria, flowcharts, and decision logs using Confluence or Notion.
-   Product QA/UAT Support: Coordinate UAT sessions and ensure new features meet business requirements and regulatory standards.
-   UX/Design Collaboration: Partner with Product Designers to review wireframes, improve UI flows, and implement features like searchable dropdowns and better onboarding states.
-   Market Monitoring: Benchmark competitor UX patterns and trends to inform feature improvements and innovation

## Requirements

-   Experience: 3+ years of experience in business analysis, product analysis, or similar roles within fintech, e-commerce, or digital platforms.
-   Educational Background: Bachelor’s degree in Business, Engineering, Information Systems, or related field. Certifications in Agile/Scrum or Business Analysis are a strong plus.
-   Analytical Tools: Proficiency in Excel and dashboard tools (e.g., Power BI, Tableau). SQL and Firebase experience preferred.
-   Documentation Tools: Jira, Confluence, Notion, Figma, Balsamiq or similar tools.
-   Soft Skills: Detail-oriented, problem-solving mindset, strong facilitation skills, and excellent verbal and written communication.
-   Agile Experience: Proven experience running Agile ceremonies and managing sprint cycles in a cross-functional product squad.
-   Market Familiarity: Understanding of digital banking and user behavior in Nigeria or similar emerging markets

**KPIs**

-   Accuracy and completeness of BRDs and User Stories
-   Sprint Velocity and Timely Delivery
-   UAT Issue Resolution Time
-   Documentation Quality and Stakeholder Feedback
-   Quality of insights generated from user behavior data

## Benefits

You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges. 

-   Shape the future of fintech in Nigeria with products that reach millions, backed by a competitive salary plus performance bonuses and health benefits.
-   Thrive in a fast paced work environment with flexibility, collaboration, and access to cutting-edge tools.
-   Join a diverse, inclusive team where all voices are valued, and professional growth is a priority.

## Apply

[Apply at Renmoney](https://apply.workable.com/renmoney/j/8F7A56FE46/apply)

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