# Product Manager - Bills Payment

> Renmoney · Lagos, Nigeria · — · Posted 2026-01-26

**Workplace:** on_site

**Department:** Product Development

## Description

**Product Strategy & Ownership**

-   Own the **end-to-end product strategy** for all bill payment and transfer products, including:

-   Airtime and mobile data purchases
-   Utility bill payments (electricity, cable television, internet, etc.)
-   Bank-to-bank transfers

-   Translate Renmoney’s **long-term digital banking strategy** into a clear roadmap for payments.
-   Define how payments support:

-   Daily customer engagement
-   Deposit inflows and account usage
-   Cross-sell into savings and lending products

-   Define value propositions for different customer segments, including retail customers and small business users.

**Payments Performance & Commercial Outcomes**

-   Own key performance indicators for payments, including:

-   Transaction volumes and values
-   Success and failure rates
-   Revenue from fees or commissions
-   Cost per transaction

-   Work closely with Finance to:

-   Optimize transaction pricing and incentives
-   Manage partner costs and margins
-   Track the impact of payments on deposit balances

-   Identify opportunities to improve unit economics without degrading customer experience.

**Execution & Delivery**

-   Lead cross-functional delivery with:

-   Engineering teams building mobile, web, and backend systems
-   Design teams responsible for user experience
-   Operations and Customer Support teams handling exceptions and disputes

-   Write clear **Product Requirement Documents**, which describe what is being built, why it matters, and how success will be measured.
-   Prioritize initiatives based on customer impact, reliability, compliance, effort, and business value.
-   Ensure payment and transfer flows are fast, intuitive, and resilient, even during peak usage periods.

**Reliability, Risk & Compliance**

-   Ensure payments products meet regulatory and operational requirements, including:

-   Rules set by the **Central Bank of Nigeria**, which regulates banking and payment services
-   Requirements from the **Nigeria Inter-Bank Settlement System**, which operates national payment infrastructure
-   Data privacy rules under the **Nigeria Data Protection Regulation**

-   Partner with Risk and Compliance teams to manage:

-   Fraud risks
-   Transaction disputes and reversals
-   Customer protection and error handling

-   Represent payments initiatives in the **Product Governance Council**, which approves and oversees all product changes.

**Partner & Ecosystem Management**

-   Own product relationships with external partners such as:

-   Payment processors
-   Utility service providers
-   Telecommunications companies

-   Define service-level expectations, which set standards for uptime, response times, and issue resolution.
-   Work with Legal, Procurement, and Operations to ensure partner integrations are scalable and compliant.

**Customer Experience & Growth**

-   Improve adoption and repeat usage of bill payments and transfers through:

-   Simple onboarding and clear user flows
-   Transparent pricing and confirmations
-   Fast issue resolution when transactions fail

-   Use payments as a driver of daily engagement that increases:

-   Account funding
-   Customer lifetime value

-   Work with Analytics teams to understand usage patterns and identify growth opportunities.

## Requirements

-   6–10+ years of Product Management experience
-   Direct experience with payments, transfers, or transaction-heavy digital products
-   Experience working in regulated financial or fintech environments
-   Proven track record of delivering reliable, high-volume systems
-   Experience collaborating with Finance, Risk, Compliance, and Operations teams

**Skills & Competencies**

-   Strong understanding of payment flows and transaction lifecycles
-   Ability to balance speed, reliability, risk, and cost
-   Data-driven decision-making with strong execution discipline
-   Clear communicator, comfortable engaging senior leadership
-   High ownership mindset and attention to detail

**Nice-to-Have**

-   Experience with large-scale payment platforms or utility integrations
-   Exposure to fraud prevention or dispute management systems
-   Experience in high-growth fintech or digital banking environments
-   Familiarity with analytics and monitoring tools for transaction performance

**Key Stakeholders**

-   Head of Product
-   Engineering and Design teams
-   Operations and Customer Support
-   Finance and Treasury teams
-   Risk Management and Compliance teams
-   Executive Management, including:

-   Chief Executive Officer
-   Deputy Chief Executive Officer
-   Product Governance Council

**Success Metrics (First 12–18 Months)**

-   High and improving transaction success rates
-   Growth in payment transaction volumes and active users
-   Reduced transaction failure rates and customer complaints
-   Strong partner reliability and service performance
-   Clear contribution of payments to customer engagement and deposits

## Benefits

-   Opportunity to build products customers use **every day**
-   High-impact role at the heart of Renmoney’s digital banking strategy
-   Strong executive visibility and ownership
-   A chance to shape reliable, scalable payment infrastructure in Nigeria

## Apply

[Apply at Renmoney](https://apply.workable.com/renmoney/j/9E5F6BB884/apply)

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