# Intake Counselor

> Reno Behavioral Healthcare Hospital · Reno, United States · Full-time · Posted 2026-04-06

**Workplace:** on_site

**Department:** Assessment & Referral

## Description

_The Intake Counselor will help assess the needs of walk-in and telephone callers and ensure their referral to the service or resource to best address their needs._

**Responsibilities and Duties**

-   Responds to telephone and face-to-face inquiries from persons seeking mental health care or information about mental health-related services.
-   Conducts screenings or assessments to determine needs of treatment and facilitates the patient's access to the appropriate level of care and setting.
-   Assumes responsibility in maintaining a safe, orderly and therapeutic physical environment for all patients.
-   Demonstrates good skills in assessing client's crisis and clinical indicators via phone and in-person - documenting such. Prepares written report of assessment results in a timely manner (immediately following completed assessment) and includes recommendations for the level of care and treatment needs.
-   Makes appropriate interventions during assessments, and crisis situations with clients, family/friends and other professional staff.
-   Assists clients who are not admitted into a program with follow through of clinical referrals and recommendations.
-   Provides pertinent clinical information to physician and program staff who will be reviewing the patient, to ensure a smooth transition for the patient.

## Requirements

-   Masters degree in Social Work or related field required
-   Nevada State Clinical licensure (LCSW, LSW, RN, etc.) preferred
-   Experience in a Behavioral Health facility strongly preferred
-   Knowledge of diagnostic criteria
-   Knowledgeable of patient rights and laws pertaining to mental health

## Benefits

We proudly offer the following benefits available 1st of the month following just one month of employment:

-   Competitive rates
-   Tuition reimbursement
-   Comprehensive package of benefits to include:
    -   Medical
    -   Dental
    -   Vision
-   Life, Pet, Identity Theft Insurance
-   401k
-   Generous paid time off
-   Short Term and Long Term Disability

## Apply

[Apply at Reno Behavioral Healthcare Hospital](https://apply.workable.com/reno-behavioral-healthcare-hospital-1/j/7E90686DD0/apply)

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