# Assistant Sales Manager - Tada

> Rentokil Initial · Tada, India · Full-time · Posted 2025-09-17

**Workplace:** on_site

**Department:** Sales / Business Development

## Description

**About Rentokil PCI**

Rentokil PCI is India’s leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and footprint further.

For more details: [https://www.rentokil-pestcontrolindia.com](https://www.rentokil-pestcontrolindia.com/)

**About the Role:**

-   The ASM - Individual Contributor is responsible for driving sales, managing customer relationships, and ensuring service delivery across commercial or residential business profiles.
-   The person will report to the ABM/BM. The incumbent will have to work as part of a multi-functional team involving collaboration with the internal team and external stakeholders.

## Requirements

**Job Responsibilities:**

**Business Development (Sales)**

-   Achieve business targets as per the approved business plan of the branch
-   Drive sales promotion activities in the assigned territory
-   Ensure all Sales KPIs are met on a month-on-month basis
-   Identify and follow up with prospective customers; respond to enquiry calls within a specific timeframe
-   Maximise the conversion of enquiries into confirmed orders
-   Ensure contract renewals are in line with company expectations
-   Monitor market developments and identify new business opportunities within the territory

**Customer Service**

-   Ensure high quality of service delivery to customers
-   Maintain strong and professional relationships with clients
-   Prepare and submit timely reports to customers
-   Address and help resolve customer complaints in coordination with Operations and Back Office
-   Conduct detailed site inspections / SRAs at client locations
-   Generate customer quotations using the system
-   Share customer feedback with the Branch Manager and collect appreciation letters from RBU/CBU clients

**Administration & Accounts**

-   Ensure timely submission of invoices and obtain necessary acknowledgements
-   Coordinate with the back office for accurate and timely invoicing
-   Share customer costings and expectations with Operations before service delivery
-   Ensure all collections are submitted to the back office within 24 hours
-   Review daily billing and collections with the back office team

**Maintaining Systems and MIS**

-   Ensure timely updates in sales-related systems
-   Prepare and maintain daily and monthly sales reports
-   Maintain an updated customer database
-   Set and manage correct customer expectations regarding pest management services
-   Capture accurate customer details
-   Promote and sell service visits as per iCABS frequencies to enable timely service calendar planning
-   Share the cost sheet and material details with Operations; communicate customer expectations before service delivery
-   Ensure new sales are visible in iCABS before execution and properly scheduled in consultation with Service Planners
-   Avoid making service scheduling commitments to customers without planner coordination

**Key Result Areas:**

-   Business Development (Sales)
-   Upselling
-   Collection & DSO
-   Customer Relationship
-   Target Achievement (as per AOP)
-   On-time Invoice Submission

**Competencies (Skills essential to the role):**

-   Strong selling and persuasion skills
-   Excellent interpersonal and networking abilities
-   Effective team communication
-   Skilled in client negotiation
-   Target-driven with proven ability to achieve goals

**Educational Qualification / Other Requirement:**

-   Graduate in any discipline
-   Proficient in MS-Office/G-Suite
-   Minimum 6 years of direct sales experience in Facilities Management for Commercial Business profiles
-   Experience in home products/services or residential cleaning (minimum 6 years) is preferred for Residential Business profiles

**Role Type / Key working relationships:**

-   Field Sales - Individual Contributor Role
-   External team- Customers and Customer representative

Internal team- ABM/BM, Operations & Sales Colleagues, Planners

## Benefits

**What can you expect from RPCI?**

Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:

-   Service
-   Relationships
-   Teamwork
-   Responsibility

  
  

**DEI statement:** At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.

## Apply

[Apply at Rentokil Initial](https://apply.workable.com/rentokil-initial/j/243AC15651/apply)

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