# Operations Manager- Hygiene & Ambius

> Rentokil Initial · Adelaide, Australia · — · Posted 2026-07-15

**Workplace:** on_site

**Department:** Operations / Technical Services

## Description

**Drive Excellence. Lead People. Deliver Results.**

Are you a seasoned operations leader with a knack for balancing high-quality service delivery with commercial efficiency? **Rentokil Initial**, a global leader in essential services, is looking for a dynamic **Operations Manager for our Hygiene and Ambius divisions** to lead our service teams across Adelaide. In this role, you will be the heartbeat of our local operations, ensuring our customers receive world-class service while you manage the growth and development of our frontline teams.

### The Role

As the Operations Manager, your core focus is delivering the best possible service at the lowest possible cost. You will lead a team of **Local Service Managers (LSMs) and Technicians**, driving a culture of Safety and 100% "State of Service" (Service Visits Ratio) while managing the operational health of the business. While the role is primarily Canberra-based, your responsibilities encompass the branches in Albury, Cowra, and Batemans Bay and the surrounding areas. 

**Key Responsibilities:**

-   **Safety & Compliance:** Our primary goal is to deliver 100% compliance with Health, Safety, and Environment (SHE) policies, ensuring our people are "fit for work" and never at risk.
-   **Service Excellence:** Work with planners and LSMs to achieve 100% service delivery and maintain high productivity rates (target 80%+).
-   **People Leadership:** Recruit, train, and coach your team to improve "bench strength" and ensure a high-performance culture.
-   **Commercial Management:** Oversee the Profit & Loss (P&L) account, manage overtime budgets, and control stock usage.
-   **Asset Management:** Manage a fleet of vehicles and ensure all tools, uniforms, and equipment are maintained in top condition.

### Who You Are

You are a proactive problem-solver who can stay calm under pressure and adapt quickly to customer requests. You don’t just manage; you lead by example, inspiring your team to reach high standards while keeping a firm eye on the bottom line.

**Essential Requirements:**

-   **Experience:** At least 3 years in People Management, Change Management, and Communication.
-   **Technical Skills:** Minimum 2+ years of thorough analytical and computer skills.
-   **Industry Background:** Experience managing teams in agile, complex work environments.
-   **Licence:** A valid Manual Driver’s License with at least a 2-year driving history.
-   **Communication:** Excellent written/verbal skills and strong numeracy.

### Why Join Us?

At Rentokil Initial, our values are **Service, Relationships, and Teamwork**. We provide practical support for your long-term development and offer a collaborative environment where information is shared freely to achieve our mission.

**Ready to lead the best in the business?** Join a team that values your leadership and rewards your drive for efficiency.

**All internal applicants must apply before the close of business on the 25th of July 2026**

## Apply

[Apply at Rentokil Initial](https://apply.workable.com/rentokil-initial/j/91C4EA819B/apply)

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