# Field Sales Executive - Coimbatore

> Rentokil Initial · Coimbatore, India · Full-time · Posted 2026-02-16

**Workplace:** on_site

**Department:** Sales / Business Development

## Description

**About Rentokil PCI**

Rentokil PCI is India’s leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and footprint further.

**For more details:** [**https://www.rentokil-pestcontrolindia.com**](https://www.rentokil-pestcontrolindia.com/)

## Requirements

**About the Role:**

-   The role is responsible for identifying, sourcing and securing long-term and short-term pest control & prevention business opportunities. The incumbent shall be primarily responsible for the New Sales Productivity, Renewal and Collection as per the assigned targets.
-   The person will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team involving collaboration with the internal team and external stakeholders.

**Job Responsibilities:**

**Business Development (Sales):**

-   Achieve sales targets as per the branch's approved business plan
-   Execute sales promotion activities within the assigned territory
-   Ensure all Sales KPIs are achieved on a month-on-month basis
-   Identify and follow up with prospective customers; respond to enquiries within defined timelines
-   Maximise the conversion of enquiries into confirmed orders
-   Ensure contract renewals are in line with company expectations
-   Track market developments and identify new business opportunities
-   Prepare and regularly update the Monthly Performance Grid (MPG)

**Customer Service:**

-   Ensure high-quality service delivery to all customers
-   Maintain strong liaison and communication with clients
-   Prepare and submit customer reports promptly
-   Address customer complaints and work with Operations and Back Office to resolve them effectively
-   Conduct detailed site inspections and SRAs
-   Generate quotations through the system as per company guidelines
-   Share customer feedback with the Branch Manager and collect appreciation letters from RBU/CBU clients
-   Set realistic and accurate customer expectations regarding pest management services
-   Capture correct and complete customer information (email, two contact numbers, address with landmarks)
-   Promote visit-based sales as per iCABS frequency to enable structured annual service calendars
-   Share cost sheets and material requirements with Operations; communicate customer expectations before service delivery
-   Ensure new sales are visible in iCABS for planning and execution via Service Companion
-   Punch new sales in SRA on time to allow sufficient lead time for planners; coordinate with Service Planners for scheduling
-   Avoid making direct service scheduling commitments to customers without planner confirmation

**Administration & Accounts:**

-   Ensure timely invoice submission and obtain necessary acknowledgements
-   Coordinate with the Back Office for accurate and timely invoicing
-   Share costings and customer expectations with Operations in advance
-   Ensure timely submission of collections and review daily billing status with the Back Office team.

**Maintaining Systems and MIS**

-   Ensure timely and accurate updates in all sales-related systems
-   Prepare daily and monthly sales reports
-   Maintain an updated and organised customer database

**Key Result Areas:**

-   Business Development (Sales)
-   Upselling
-   Renewals (if assigned)
-   Calls / Survey / Quotations/ PDSA  as per the Regional plan
-   Collection & DSO
-   Customer Service
-   On-Time Invoice Submission

**Competencies (Skills essential to the role):**

-   Strong interpersonal and networking abilities
-   Effective verbal and written communication skills
-   Proficient in client negotiation
-   Target-oriented with a proven ability to meet goals

**Educational Qualification / Other Requirement:**

-   Any Graduate (Any discipline)
-   Proficient in MS-Office/G-Suite
-   Experience - Jr. SE - 2 years | SE - 4 Years | Sr. SE - 5-6 years. 
-   Minimum 2 years of direct sales experience in Facilities Management services
-   Minimum 2 years of experience in home products, home services, or residential cleaning services (preferred)

**Role Type / Key working relationships:**

-   Field Sales - Individual Contributor Role
-   External team- Customers and Customer representative
-   Internal team- ABM/BM, Operations & Sales Colleagues, Planners

## Benefits

**What can you expect from RPCI?**

Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:

-   Service
-   Relationships
-   Teamwork
-   Responsibility

**DEI statement:** At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.

## Apply

[Apply at Rentokil Initial](https://apply.workable.com/rentokil-initial/j/A80F985BA3/apply)

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