# Head of Mondo Mobile

> Rewardsco · Umhlanga, South Africa · Full-time · Posted 2026-04-09

**Workplace:** on_site

**Department:** Rewardsco Back Office & Support

## Description

**At RewardsCo, we don’t just manage business—we own it.**

We’re looking for a commercially driven leader with a fresh, innovative mindset and cutting-edge experience to take full ownership of Mondo Mobile. This role is all about execution, accountability, and delivering results.

You will own revenue, performance, and operational delivery end-to-end, translating strategy into measurable outcomes and driving performance across every part of the business—from product innovation to BPO execution.

This is a high-performance, results-driven environment. If you thrive on ownership, accountability, and making a real commercial impact, this is the role for you.

**What You’ll Own**

**Commercial Strategy & Growth**

-   Take full ownership of the Mondo Mobile strategy and its execution
-   Drive revenue growth, profitability, and long-term commercial success
-   Build scalable business models to support growth, retention, and market expansion

**Operational Performance & Control**

-   Set and manage KPIs across sales, fulfilment, collections, and base management
-   Drive operational efficiency, improve customer retention, and maximise lifecycle value
-   Hold BPO partners accountable to SLAs and performance standards
-   Implement automation and digital solutions for better scale and control

**Product, Market & Partnerships**

-   Own product performance, pricing, packaging, and go-to-market delivery
-   Expand through MVNO partnerships, reseller models, and on-biller agreements
-   Identify and unlock new revenue streams such as device financing and alternative credit models
-   Monitor market trends to maintain competitive advantage

**Stakeholder Alignment & Leadership**

-   Be the central point of accountability across Mondo Mobile and BPO operations
-   Deliver clear, data-led reporting to stakeholders
-   Drive alignment across marketing, sales, finance, CX, and CVM teams
-   Lead engagement with external partners and industry stakeholders

**Measures of Success**

-   Consistent revenue growth and profitability
-   Improved customer retention, ARPU, and base performance
-   High-performing BPO delivery against SLAs
-   Growth of partnerships and market reach
-   Scalable, efficient, and controlled operational environment

## Requirements

**What We’re Looking For**

-   Proven commercial leadership in telecoms, mobile, fintech, or BPO environments
-   A fresh, innovative mindset with cutting-edge experience in your field
-   Track record of owning and delivering revenue targets
-   Experience managing outsourced operations and cross-functional teams
-   Strong commercial acumen with data-driven decision-making
-   Confident stakeholder manager, able to influence at senior levels
-   Thrives in a results-driven, high-performance environment

## Benefits

**Why Join Us**

-   Full ownership of a high-growth, commercially critical business unit
-   Direct impact on revenue, strategy, and market positioning
-   Opportunity to build and scale a performance-led operation with a fresh perspective
-   Work in an environment that rewards accountability, execution, and results

## Apply

[Apply at Rewardsco](https://apply.workable.com/rewardsco-3/j/B297064913/apply)

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