# Assistant (Insurance Support Focus)

> ReWorks Solutions · South Africa (Remote) · Full-time · Posted 2026-04-29

**Workplace:** remote

**Department:** GM - Blossom ABA Therapy

## Description

**Position:** Assistant (Insurance Support Focus)

**Location:** Remote (South Africa)

**Working Hours:** US Hours (9am-5pm EST)

**Employment Type:** Full-Time

**Salary:** Paid in South African Rand (ZAR)

### Key Responsibilities

-   Manage and follow up on insurance authorisations, including SCA processes
-   Communicate with insurance providers to obtain approvals, updates, and required documentation
-   Track and maintain accurate records of authorisation statuses and deadlines
-   Conduct consistent follow-ups via phone and email to ensure timely processing
-   Assist with administrative tasks related to insurance and patient services
-   Identify and resolve issues or delays in the authorisation process
-   Coordinate with internal teams to ensure all required documentation is complete and accurate
-   Maintain organisation across systems and workflows

## Requirements

-   Proven experience with insurance authorisations (SCA experience required)
-   Strong phone communication and follow-up skills
-   Highly responsive, organised, and detail-oriented
-   Resourceful with the ability to problem-solve independently
-   Comfortable being persistent and driving processes forward
-   Experience with CentralReach and/or Monday.com (preferred, not essential)
-   Ability to work independently with minimal supervision

## Benefits

1.  Comfortable working U.S. hours
2.  Remote work from home

_**Fraud Disclaimer:**_  ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.

## Apply

[Apply at ReWorks Solutions](https://apply.workable.com/reworkssolutions/j/79C0E1F2C2/apply)

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