# Insurance Claims Specialist

> ReWorks Solutions · South Africa (Remote) · Full-time · Posted 2026-03-26

**Workplace:** remote

**Department:** MK - Graph Group

## Description

**Job Title:** Insurance Claims Specialist

**Job Type:** Full-Time, Remote

**Working Hours:** US Hours (9am-5pm EST)

### Key Responsibilities

-   Serve as the main point of contact for clients, providing guidance and updates throughout the claims process
-   Review and submit claims documentation to insurance carriers, ensuring completeness and accuracy
-   Liaise with adjusters, carriers, and third-party vendors to track claim progress and advocate for clients
-   Follow up on open claims, ensuring timely movement and resolution
-   Interpret policy coverage and explain claim outcomes to clients in a clear, professional manner
-   Maintain detailed and accurate records in agency management systems
-   Assist clients with gathering required documentation such as incident reports, photos, and estimates
-   Identify potential coverage issues and escalate complex claims to senior team members
-   Ensure compliance with U.S. insurance regulations and internal procedures
-   Support reporting on claims status, trends, and performance metrics

## Requirements

-   2+ years experience in U.S. Property & Casualty insurance claims (brokerage or carrier side)
-   Familiarity with agency management systems
-   Excellent written and verbal communication skills
-   Strong attention to detail and organizational skills
-   Ability to manage multiple claims simultaneously in a fast-paced environment
-   Ability to work U.S. hours

## Benefits

1.  Comfortable working U.S. hours
2.  Remote work from home

_**Fraud Disclaimer:**_  ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.

## Apply

[Apply at ReWorks Solutions](https://apply.workable.com/reworkssolutions/j/8F9BC72809/apply)

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