# QA Supervisor / Operations (ABA)

> ReWorks Solutions · South Africa (Remote) · Full-time · Posted 2026-06-26

**Workplace:** remote

**Department:** BM - BrighterSteps ABA

## Description

**Job Opening: QA Supervisor / Operations (ABA)**

**Location:** Remote (South Africa, working US Hours 9 AM - 5 PM EST)

**Employment Type:** Full-Time

### Overview

We are seeking a proactive and detail-oriented QA Supervisor / Operations professional to oversee quality assurance processes for ABA sessions while supporting therapist training and system adoption. This role plays a key part in ensuring service quality, compliance, and consistency across therapy delivery.

The ideal candidate is tech-savvy, personable, and confident in building strong working relationships with therapists, while maintaining high standards of quality and operational efficiency.

### Key Responsibilities

-   Conduct quality assurance reviews of ABA sessions to ensure accuracy, compliance, and adherence to company standards
-   Monitor session data and documentation within CentralReach (or similar CRM systems)
-   Identify gaps, inconsistencies, or errors in session reporting and provide actionable feedback
-   Train and onboard therapists on CentralReach, including session uploads, data entry, and best practices
-   Act as a point of support for therapists requiring assistance with system usage or QA-related queries
-   Develop and maintain QA guidelines, training materials, and process documentation
-   Collaborate with clinical and operations teams to improve workflows and data accuracy
-   Track QA performance metrics and provide regular reporting to leadership
-   Continuously identify opportunities to improve processes, efficiency, and training methods

## Requirements

-   Experience in ABA (Applied Behavior Analysis) environments
-   Hands-on experience with CentralReach or similar CRM/practice management systems
-   Strong understanding of ABA session documentation and compliance standards
-   Excellent attention to detail and ability to spot errors or inconsistencies
-   Strong training and coaching ability, with confidence in guiding therapists
-   Tech-savvy with the ability to quickly learn and teach systems
-   Excellent communication and interpersonal skills
-   Highly organized with the ability to manage multiple therapists and tasks simultaneously
-   Ability to work independently and take initiative

## Benefits

1.  Comfortable working U.S. hours
2.  Remote work from home

_**Fraud Disclaimer:**_  ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.

## Apply

[Apply at ReWorks Solutions](https://apply.workable.com/reworkssolutions/j/BBFC2983E6/apply)

---
Powered by [Workable](https://www.workable.com)