# Intake Specialist

> ReWorks Solutions · South Africa (Remote) · Full-time · Posted 2026-03-24

**Workplace:** remote

**Department:** MK - Kennedy ABA

## Description

**Job Title:** Intake Specialist

**Location:** Remote (South Africa) - US Hours - 9am-5pm EST

**Job Type:** Full-time

**Key Responsibilities:**

-   Respond promptly and professionally to inquiries via phone, email, and other communication channels.
-   Guide clients through the intake process, explaining requirements and next steps clearly.
-   Collect, review, and verify client information and documentation.
-   Schedule appointments and assessments as needed.
-   Maintain accurate and organized records in the company’s CRM or intake systems.
-   Collaborate with clinical and administrative teams to ensure timely onboarding and service delivery.
-   Follow up consistently with clients to obtain outstanding information or documents.

## Requirements

**Requirements:**

-   Excellent communication skills, both verbal and written, with a professional and empathetic telephone manner.
-   Strong organizational and time management skills with keen attention to detail.
-   Comfortable using digital tools and platforms such as Google Workspace, CRM systems, and scheduling software.
-   Ability to work independently in a remote environment while maintaining productivity and accountability.
-   Previous experience in healthcare, social services, or customer service roles is preferred.
-   Familiarity with ABA therapy or similar behavioral health services is a plus but not required.
-   Reliable internet connection and ability to work US business hours.

## Benefits

1.  Comfortable working U.S. hours
2.  Remote work from home

_**Fraud Disclaimer:**_  ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.

## Apply

[Apply at ReWorks Solutions](https://apply.workable.com/reworkssolutions/j/EFA361031E/apply)

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