# Front Desk Executive - Robusta

> robusta · Cairo, Egypt · — · Posted 2026-06-02

**Workplace:** on_site

## Description

Robusta assists organizations in transitioning to a digital-first approach, crafting unforgettable experiences for their customers. We provide strategy, design, product, and technology services to prominent businesses and brands, utilizing our go-to-market expertise to facilitate seamless customer experiences and enhance conversion rates.

### About the Role

Coworker is seeking a Front Desk & Marketing Executive to serve as the first point of contact for members, guests, and visitors while supporting the day-to-day operations of the space. This role combines customer service, community engagement, administrative coordination, and communication to ensure a seamless experience for Coworker members and visitors.

### Key Responsibilities

### Front Desk & Customer Experience

-   Welcome members, guests, and visitors in a professional and friendly manner.
-   Act as the primary point of contact for inquiries, requests, and support.
-   Ensure a positive customer experience and maintain a welcoming atmosphere within the space.
-   Support the onboarding process for new members and guests.
-   Handle workspace and meeting room inquiries and follow up with potential customers.

### Operations & Booking Management

-   Manage meeting room and workspace bookings and maintain accurate booking records.
-   Coordinate schedules to ensure smooth daily operations.
-   Track inquiries, leads, and pending bookings through organized reporting tools.
-   Support the planning and execution of events, meetups, and community activities when required.

### Communication & Marketing Support

-   Respond promptly and professionally to WhatsApp, social media, and other customer inquiries.
-   Assist with customer communication across multiple channels.
-   Support the promotion of events, workshops, and community initiatives.
-   Capture basic content during events and assist with community engagement activities.
-   Escalate partnership opportunities or critical customer issues to the relevant stakeholders.

### Facility Management & Reporting

-   Monitor the overall presentation, cleanliness, and functionality of the space.
-   Identify and report maintenance or operational issues related to internet, furniture, air conditioning, supplies, or customer experience.
-   Coordinate with suppliers and service providers when necessary.
-   Prepare regular operational and maintenance reports.

### Community Engagement

-   Support the growth and engagement of the Coworker community.
-   Encourage participation in events and ecosystem activities.
-   Gather customer feedback and share insights to improve the member experience.

## Requirements

-   Strong communication and interpersonal skills.
-   Fluency in Arabic and English, both written and spoken.
-   Excellent organizational and multitasking abilities.
-   Customer-focused mindset with a professional and positive attitude.
-   Ability to work effectively in a dynamic and fast-paced environment.
-   Proficiency in Google Workspace tools, including Google Sheets and Google Docs.
-   Interest in startups, coworking spaces, events, or community building is an advantage.

### Ideal Candidate

The ideal candidate is organized, proactive, responsive, and people-oriented, with the ability to represent the Coworker brand professionally while delivering an outstanding customer experience and supporting smooth daily operations.

### Location

Coworker — Heliopolis, Cairo

## Apply

[Apply at robusta](https://apply.workable.com/robusta/j/02A1CD8C48/apply)

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