# Client Growth Manager - Robusta

> robusta · Cairo, Egypt (Remote) · — · Posted 2026-03-18

**Workplace:** remote

## Description

Robusta assists organizations in transitioning to a digital-first approach, crafting unforgettable experiences for their customers. We provide strategy, design, product, and technology services to prominent businesses and brands, utilizing our go-to-market expertise to facilitate seamless customer experiences and enhance conversion rates.

### About the Role

The **Client Growth Manager** is a strategic commercial role responsible for driving **end-to-end revenue growth** across an assigned industry vertical or geographic market. This role operates within an integrated **Sales & Account Management model**, owning both **new business acquisition and existing account expansion** under a unified revenue target.

The Client Growth Manager acts as the **single commercial owner** of their portfolio, accountable for revenue generation, client relationship management, and long-term value creation, while ensuring **profitability and strategic alignment**.

### Key Responsibilities

### **1\. Revenue Ownership (Primary Accountability)**

-   Own and deliver the **total revenue target** across assigned accounts and industry
-   Manage a **balanced revenue mix**:

-   New business (new logos)
-   Upselling & cross-selling
-   Renewals and expansions

-   Ensure **gross margin adherence** through disciplined pricing strategies
-   Maintain **accurate forecasting** and pipeline visibility
-   Build and execute **annual industry growth plans**
-   Maintain a **healthy pipeline coverage ratio**

### **2\. New Business Development**

-   Identify, qualify, and pursue **new business opportunities**
-   Lead full **sales cycle execution**:

-   Prospecting and qualification
-   Proposal development
-   Commercial negotiations
-   Closing and contract finalization

-   Drive **strategic industry penetration**

### **3\. Account Growth & Expansion**

-   Own a defined portfolio of accounts as the **Account Growth Owner**
-   Identify and drive **upsell and cross-sell opportunities**
-   Lead **renewals, contract extensions, and commercial expansions**
-   Optimize **revenue mix and account profitability**

### **4\. Client Relationship Ownership**

-   Act as the **executive-level single point of contact (SPOC)** for clients
-   Build and maintain **long-term trusted relationships** with key stakeholders
-   Understand client **strategic priorities and business objectives**
-   Own **client satisfaction, retention, and growth**
-   Manage **stakeholder mapping and account dynamics**
-   Lead **escalations and conflict resolution**
-   Represent the **voice of the client internally** (without owning delivery)

### **5\. Industry Leadership & Positioning**

-   Develop deep expertise within assigned **industry vertical**
-   Identify **market trends, risks, and emerging opportunities**
-   Position the company’s **value proposition** effectively
-   Act as the **commercial authority** for the assigned industry

### **6\. Governance & Reporting**

-   Provide structured reporting on:

-   Revenue performance
-   Margin performance
-   Account risks
-   Growth opportunities

-   Ensure **early identification of commercial or relationship risks**
-   Participate in **executive reviews and governance forums**
-   Align on key milestones (renewals, checkpoints, business reviews)

### **7\. Contractual & Commercial Accountability**

-   Own **contract execution and sign-offs**
-   Ensure contracts align with **revenue and margin objectives**
-   Secure approvals for **billing milestones**
-   Act as an **escalation point for collections** in coordination with Finance

### **8\. Internal Strategic Alignment**

-   Align with **Product, PMO, and Delivery teams** on strategic priorities
-   Communicate **client needs and commercial objectives**
-   Escalate risks and dependencies
-   Maintain **non-operational involvement** (no execution ownership)

## Requirements

-   Bachelor’s degree in Business, Marketing, Finance, or a related field (MBA is a plus)
-   5–10 years of experience in **B2B sales, account management, or client growth roles**
-   Proven track record of achieving **revenue targets across new business and account expansion**
-   Strong experience managing **full sales cycles** (prospecting → closing → renewal)
-   Demonstrated ability to **grow existing accounts** through upselling and cross-selling
-   Solid commercial acumen with experience in **pricing, margin management, and contract negotiation**
-   Ability to build and manage **senior stakeholder relationships** and navigate complex organizations
-   Experience working within a **specific industry vertical** (relevant to assigned portfolio)
-   Strong analytical skills with ability to manage **pipeline, forecasting, and performance tracking**
-   Excellent communication, negotiation, and **executive presence**

## Apply

[Apply at robusta](https://apply.workable.com/robusta/j/F3FF6115DF/apply)

---
Powered by [Workable](https://www.workable.com)