# Sales + Customer Success Manager > Rockstar · Indianapolis, United States · — · Posted 2026-08-17 **Workplace:** on_site ## Description Rockstar is recruiting for an established leader in product fundraising technology, dedicated to supporting Scouting programs. The client is seeking a Sales + Customer Success Manager to join their team in Indianapolis, IN. ### About the Role The organization has been an industry leader in product fundraising technology and service for over 45 years. The Sales + Customer Success Manager drives growth by converting new Scouting Units, onboarding them successfully, and strengthening relationships with existing units to increase engagement and long-term success. This is a fast-paced, goal-driven role for a strong communicator who thrives on building relationships, leading teams, using technology effectively, and turning performance insights into action. Success in this role means managing a high volume of outreach and account activity, guiding units through onboarding and activation, and helping returning units achieve stronger results with less effort. The ideal candidate brings a results-driven sales mindset, strong organizational discipline, comfort with CRM and AI tools, and a passion for supporting Scouting programs and the youth they serve. The work directly fuels the organization's mission to help Scouting programs raise more money so youth can achieve their goals. **Location:** Indianapolis, IN (In-Office 5 days) ### How They'll Help the Organization Grow - **Drive Pipeline Growth:** Accountability to pipeline growth for new Unit prospects, including oversight of onboarding and activation - **Sales Enablement:** Leverage pre-approved materials and create custom content when needed to guide and support outreach and address specific client concerns and preferences - **Relationship Management:** Cultivate and maintain long-term relationships with clients, offering continuous support and service; conduct regular follow-ups to ensure customer satisfaction and retention - **Sales Reporting:** Keep precise and up-to-date records in HubSpot of sales activities, client interactions, and progress toward sales targets; prepare regular reports for their Sales Leader as needed - **Account Management Training:** Coach team to support and grow their portfolios of Units through regular communication, helpful coaching, and simple, actionable best practices - **Market Research:** Stay abreast of industry trends, competitive products, and market conditions, and use this knowledge to position the organization's technology and products effectively - **Compliance:** Ensure all sales activities comply with Scouting requirements and company policies, protect client confidentiality, and uphold the highest ethical standards - **Mission Advocacy:** Represent the organization with positivity and purpose, always keeping Scouts at the center of the work ### What the Candidate Needs to Have - **Sales track record:** 5+ years of sales experience with a track record of results; action-oriented, results-driven leader with a strong drive to win - **Communication:** Strong communicator across phone, email, and written outreach - **Technology proficiency:** Comfortable using CRM and AI tools such as HubSpot, Gong, and Copilot - **Organization & execution:** Able to manage high-volume team activity while staying organized and detail-oriented - **Flexibility:** Willing to travel within the assigned territory and maintain a flexible schedule; valid driver's license and reliable transportation required (MVR checks conducted regularly) - **Education:** Bachelor's degree in business, marketing, or a related field preferred **Preferred:** Aptitude for adopting and learning new technology, familiarity with Scouting or similar youth programs, and the ability to review performance data and turn insights into clear next steps ### How the Organization Will Help the Manager Grow - Competitive base salary plus performance bonus tied to Scouting Unit growth - Up to 5% 401(k) company match - $2,500 annual HSA contribution - Up to $15K in continued education reimbursement - Free on-site gym + healthy snacks - A mission-driven, collaborative culture _ The role responsibilities are various and not limited to those written in this document._ ## Apply [Apply at Rockstar](https://apply.workable.com/rockstar-3/j/9FC343DF4A/apply) --- Powered by [Workable](https://www.workable.com)