# Customer Account Representative (HK) (0033 Mar 2025)

> Royal Ocean Marine · Hong Kong, Hong Kong · Full-time · Posted 2025-03-27

**Workplace:** on_site

**Department:** Maritime/Shipping/Marine

## Description

-   Pursue sales leads, visiting existing and new customers to meet sales target levels.
-   Negotiate prices, delivery times and other related details within limits of authority and conclude sales orders to meet revenue targets
-   Assess customer needs and suggest appropriate products and services.
-   Identify, research, and contact prospective customers and build positive relationships that will generate future sales and repeat business.
-   Refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization so that they can respond to changing market conditions and customer demands.
-   Develop and implement sales tactics and TTO action plans with line manager’s approval
-   Meet or exceed sales budgets
-   Plan and execute regularly scheduled customer visits in agreement with management
-   Produce and file appropriately visit reports from all customer meetings.
-   Collect all relevant market and customer information and feedback and share information internally in order to improve effectiveness of market strategies
-   Build excellent customer relationship management and develop thorough knowledge of all relevant stakeholders at our customer’s organizations, commercial and technical, who impact their business activities and decisions
-   Promote service contracts
-   Actively follow-up all quotations.
-   Actively investigate and report back on customers product Installed Base (IB)
-   Stay informed regarding Order/Delivery follow-up of contracts and keep management appraised of higher level support requirements when customer relationships are in jeopardy
-   Actively pursue collection of account receivables with support of local controller
-   Accept, execute and deliver other projects as assigned by management for the benefit of the company

## Requirements

-   Bachelor’s degree in engineering, marine or business

-   3-5 years in sales experience in Marine, Offshore or other relevant field
-   Competencies
-   Google Workspace
-   Work Independently

## Benefits

Chan Chee Meng

EA 07C3069

R1110620

## Apply

[Apply at Royal Ocean Marine](https://apply.workable.com/royal-ocean-marine/j/F06AA15C11/apply)

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