# Strategic Customer Engagement Manager

> Saalex · Ridgecrest, United States (Hybrid) · Full-time · Posted 2026-07-27

**Salary:** USD 110,000–170,000

**Workplace:** hybrid

**Department:** Capture Management

## Description

**Saalex** **Corporation** is seeking a **Strategic Customer Engagement Manager in Ridgecrest/China Lake, CA**. Saalex Corporation is a professional services company delivering cutting-edge solutions to the Department of War. Our expert-level solutions include software development, information technology, program management, financial management and business intelligence services. Saalex Corporation offers competitive compensation, career development, flexible work schedules and excellent benefits.

**Position Type:** Full-Time

**Salary:** $110k-$170k (depending on experience)

**Work Location:** Hybrid work/in-office. (see onsite requirements below).

**\*\*On-Site Requirements:** Work location is hybrid/remote and may require periodic travel up to 50% to DoW customer sites, conferences, and industry events.

**Essential Functions:**

-   Develop and maintain strong relationships with government, military, and industry stakeholders throughout the Ridgecrest and Naval Air Weapons Station China Lake community.
-   Serve as a local representative and trusted point of contact for customers, partners, and community organizations.
-   Support strategic growth initiatives by identifying, qualifying, and advancing potential business opportunities aligned with company capabilities and customer priorities.
-   Help expand and manage a pipeline of opportunities across Test Range Operations and Maintenance (O&M), Wargaming, Software Development & Engineering, Artificial Intelligence (AI), Software Modernization, Intelligent Automation, IT, and Cybersecurity solutions.
-   Gather customer insight, mission requirements, and market intelligence to help shape growth strategies and future pursuits.
-   Collaborate closely with business development, capture, operations, and proposal teams to support opportunity development and customer engagement efforts.
-   Assist with customer meetings, industry days, conferences, technical exchanges, and community outreach activities to strengthen company visibility and relationships.
-   Support capture and proposal activities through customer research, relationship development, competitive intelligence, and opportunity tracking.
-   Help identify and establish strategic partnerships and teaming opportunities with government and industry organizations.
-   Promote company capabilities and solutions to existing and prospective customers while maintaining awareness of evolving mission needs.
-   Prepare customer engagement reports, opportunity summaries, and growth updates for leadership.
-   Maintain an active understanding of local government, defense, and industry initiatives that may create future business opportunities.
-   Foster long-term customer relationships that position the company for sustained growth and mission success.
-   Other duties as assigned or required.

## Requirements

**Required:**

-   5+ years of experience with Naval Programs supporting NAWS China Lake.
-   Strong professional network within the Ridgecrest/China Lake defense community.
-   Experience working with DoD, Navy, NAWCWD, government contractors, or related organizations.
-   Excellent communication, networking, and relationship-building skills.
-   Ability to represent Saalex professionally with customers, partners, and community stakeholders.
-   Self-starter capable of working independently while collaborating with leadership teams.
-   Experience supporting business development, capture, proposals, or customer-facing activities.

**Desired Qualifications**

-   Basic understanding of DoW acquisition lifecycle, FAR/DFARS, and major contract vehicles (e.g., GSA OASIS, IDIQs, MACs)
-   Experience supporting DoW agencies (Army, Navy, Air Force, Space Force, Marines)
-   Experience with DoW cybersecurity/compliance requirements (e.g., CMMC, NIST SP 800-171)

**Security Clearance:**

Must be eligible to obtain a Secret clearance. Requirements to obtain a clearance include US Citizenship, security investigation, etc.

## Benefits

-   Health Care Plan (Medical, Dental & Vision)
-   Retirement Plan (401k, IRA)
-   Life Insurance (Basic, Voluntary & AD&D)
-   Paid Time Off (Vacation, Sick & Public Holidays)
-   Short Term & Long Term Disability
-   Training & Development
-   Work From Home
-   Wellness Resources
-   Stock Option Plan

## Apply

[Apply at Saalex](https://apply.workable.com/saalex/j/00B4F239C8/apply)

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