# Dispatcher

> Same Day Water Heaters · Dallas, United States · Full-time · Posted 2026-01-21

**Workplace:** on_site

## Description

Join a fast-growing team where customer service, teamwork, and fun come first! 

We’re expanding our Dallas team and looking for a Dispatcher to help coordinate service installations and provide top-tier support to customers and field teams. You'll serve as a key point of contact between our call center, customers, and technicians, while helping keep schedules tight, communication clear, and service seamless. 

💼 What You’ll Do 

-   Receive and dispatch service installation orders 

-   Coordinate with field teams, technicians, and subcontractors 

-   Resolve customer inquiries and escalated issues 

-   Schedule and prioritize jobs based on urgency, skills, and location 

-   Maintain accurate logs, records, and communications 

-   Support smooth operations and handle multiple tasks efficiently 

✅ What We’re Looking For 

-   Excellent communicator (oral and written) 

-   Strong multitasking and time management skills 

-   Calm under pressure with sound decision-making abilities 

-   Proficient in basic computer use and data entry 

-   High School diploma or equivalent 

-   Open availability (Mon–Fri, 6 AM–9 PM & rotating Sat, 8 AM–5 PM) 

-   Willingness to work overtime as needed

## Requirements

-   Excellent communication and interpersonal skills
-   Experience with basic computer skills and data entry
-   Proficient communication skills (oral and written)
-   Outstanding organizational and multi-tasking abilities
-   Sound judgment and critical thinking
-   Ability to work well under pressure
-   High School diploma or equivalent
-   Candidates must have **open availability** to work shifts scheduled between **6:00 AM and 9:00 PM, Monday through Friday**, as well as **8:00 AM to 5:00 PM on rotating Saturdays**. Flexibility to cover varying shift times is essential to meet operational needs.
-   Ability to work overtime as needed

## Benefits

🎁 Why Join Us? 

-   Bi-weekly pay + overtime opportunities 

-   Paid Time Off (PTO) 

-   Advancement opportunities 

-   Casual dress & comfortable office environment 

-   Discretionary bonuses & incentives 

-   We’re a small, tight-knit company that believes in working hard and making it fun. If you’re flexible, reliable, and thrive in a fast-paced environment, we’d love to hear from you!

## Apply

[Apply at Same Day Water Heaters](https://apply.workable.com/same-day-water-heaters/j/605087F9BD/apply)

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