# Cancellation Specialist

> Sangoma · Philippines (Remote) · Full-time · Posted 2026-05-06

**Salary:** unknown currency 40,000–65,000

**Workplace:** remote

**Department:** Billing and Accounting

## Description

Your Role:

-   Manage the organization, processing, and storage of agreements and related documentationacross multiple systems and applications.
-   Support the integration and maintenance of document storage processes across all businessentities.
-   Prepare and provide complex calculations and financial analyses related to agreements,commitments, and account obligations.
-   Ensure applicable minimum commitments and related contractual requirements areaccurately tracked and communicated to Finance
-   Manage and execute special projects across Legal, Finance, Sales, and other departmentsassigned and handle sensitive and confidential information in accordance with Sangoma policies and standards
-   Respond to internal requests for access to executed agreements and supporting documentation.
-   Support the preparation of documentation packages related to disputes, escalations, or other business matters.
-   Collaborate cross-functionally with Finance, Sales, Operations, and other internal teams to resolve issues and support business needs

## Requirements

Your Background:

-   Experience using CRM, workflow, or document management systems; ability to quicklylearn new platforms.
-   Experience reviewing agreements, account documentation, or financial records preferred.
-   At least one year of experience in finance operations, risk operations, compliance, servicing,or a related function.
-   Strong analytical skills with the ability to calculate, reconcile, and document accountactivity, buyouts, or past due balances accurately.
-   High attention to detail with strong organizational and documentation practices.
-   Ability to manage competing priorities and perform in a fast-paced, agile environment.
-   Independent, resourceful, and able to exercise sound judgment in decision-making. Andmust be able to successfully clear a background check.

## Apply

[Apply at Sangoma](https://apply.workable.com/sangoma-3/j/D114260563/apply)

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