# Collections & Cash Flow VA (AR Focus) > Scale Virtually · Philippines (Remote) · — · Posted 2026-04-30 **Workplace:** remote **Department:** Service Delivery Department ## Description **ROLE TITLE** We are looking for Virtual Professionals based in the Philippines. - This is a fully remote position for the role of Collections VA (Cash Flow Enforcement & Accounts Receivable Execution – Construction Operations). - Applications with an introduction video attached will be prioritized. - Due to the fully remote nature of this role, it is important that candidates are comfortable communicating on video calls. ### **Role Summary** This role exists to ensure one thing: **cash flow moves on time, every time.** You are responsible for making sure invoices are issued immediately, payments are followed up aggressively, and overdue balances do not sit unnoticed in the system. This is not a passive bookkeeping role. You will actively contact clients, push payment commitments forward, and maintain pressure until money is collected. **If you are uncomfortable having direct payment conversations or avoid follow-ups when clients delay, this role will not fit you.** ### **Core Responsibilities (Execution-Based)** ### **1\. Collections Ownership (Primary Revenue Recovery Function)** - Proactively contact clients regarding overdue and upcoming payments via email and phone - Drive payment conversations with clarity, confidence, and persistence until resolution is reached - Maintain structured follow-up cadence (no dropped or forgotten accounts) - Handle objections directly and push for clear payment timelines, not vague promises - Escalate only after multiple documented follow-ups have been completed ### **2\. Invoice Activation & Revenue Triggering** - Coordinate directly with Project Managers to ensure invoices are triggered immediately upon project completion - Verify invoice accuracy before issuance to prevent payment delays or disputes - Ensure no completed project sits unbilled or delayed in invoicing - Track invoice lifecycle from issuance → follow-up → payment completion ### **3\. Cash Flow Tracking & Financial Visibility** - Maintain an active cash flow calendar tracking expected incoming payments and due dates - Monitor outstanding balances daily and flag overdue accounts immediately - Provide leadership with clear visibility of expected vs actual cash flow - Track recurring company expenses (utilities, vendors, operational costs) to avoid missed payments - Ensure financial obligations are never overlooked or delayed ### **4\. Payment Enforcement & Follow-Up System** - Build and maintain a structured collections follow-up system (not ad hoc reminders) - Re-engage non-responsive clients using escalating communication strategies - Identify risk accounts early and flag potential non-payment scenarios - Maintain full accountability for follow-up until resolution (payment received or escalation completed) ### **5\. Light Bookkeeping Support (Execution-Level Only)** - Input financial data into QuickBooks Online (bills, expenses, invoices) - Assist in generating basic financial summaries when requested - Coordinate with CPA for reconciliation (you do not perform accounting finalization) - Ensure data accuracy to support financial reporting integrity ### **Requirements (Non-Negotiable)** - Prior experience in collections, accounts receivable, or payment follow-up roles strongly preferred - Must be comfortable initiating and controlling payment conversations with clients - Strong written and verbal communication skills (clear, firm, professional tone) - Ability to follow structured systems and maintain consistent follow-ups without reminders - Basic bookkeeping knowledge required (QuickBooks Online experience preferred) - High attention to detail—especially in tracking balances, due dates, and payment status - Must be persistent: inability to follow up repeatedly until resolution is a failure condition **If you avoid confrontation, hesitate to follow up, or let unpaid invoices sit without escalation, you will not succeed in this role.** ### **Tools** - QuickBooks Online - Questblue (phone system) - CRM (internal system) - Google Workspace (Sheets, Docs, Gmail) - Email + phone communication systems ### **What We Actually Care About** - You treat unpaid invoices as active tasks, not background admin - You follow up until resolution—not until convenience - You maintain pressure on accounts without damaging professionalism - You bring structure to cash flow visibility and financial tracking - You ensure invoicing happens immediately after work completion - You reduce days-sales-outstanding (DSO) consistently ### **What This Role Is NOT** - Not a passive bookkeeping or accounting assistant role - Not a reconciliation-focused CPA role - Not a “send one reminder and wait” collections role - Not a financial reporting-only position - Not a role for candidates uncomfortable with assertive client communication ### **Position Details** - Fully remote - Full-time contractor role - US-aligned working hours required for real-time communication - High-volume operational environment tied to construction cash flow cycles - Requires stable internet, phone access, and reliable communication setup ### **Application Instructions** To apply, answer this scenario: A client is 14 days overdue on a payment. They respond: “We’ll try to pay next week, things are tight right now.” Explain: 1. Your exact response to the client 2. Your follow-up schedule for the next 7 days 3. When and how you escalate 4. How you ensure this does not happen again with similar accounts We are evaluating execution discipline—not writing style. **Benefits** PTO HMO Fully Remote Work ## Apply [Apply at Scale Virtually](https://apply.workable.com/scale-virtually/j/D502AB5321/apply) --- Powered by [Workable](https://www.workable.com)