# Customer Care Specalist

> Shively Diversified Management Services · Cadillac, United States · Full-time · Posted 2026-03-05

**Workplace:** on_site

**Department:** Cadillac

## Description

3–4 days on the road (customer sites); Other days in-office.

### **Field Responsibilities**

-   **Inventory Management:** Perform on-site cycle counts, receive incoming materials, and manage "put-away" tasks at customer facilities.
-   **Equipment Maintenance:** Clean, stock, and perform routine maintenance on industrial vending machines and storage cabinets.
-   **Deliveries:** Handle local product deliveries to automotive plants and industrial partners.
-   **Implementations:** Lead the physical setup and stocking of vending solutions for new customer launches.

### **Office Responsibilities**

-   **Quotes & Orders:** Generate customer quotes and manage high-volume order entry.
-   **Account Support:** Act as the primary point of contact for order status, tracking, and general inquiries.

## Requirements

-   Ability to lift up to 50 lbs and work in an industrial/manufacturing environment.

-   Valid driver’s license and clean driving record.
-   Proficiency in ERP systems or order entry software.
-   Strong organizational skills with high attention to detail for inventory accuracy.

## Benefits

Medical Insurance, Dental Insurance, Vision Insurance, and PTO

## Apply

[Apply at Shively Diversified Management Services](https://apply.workable.com/sdms/j/28CF4EA2EA/apply)

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