# Application Engineer

> Shively Diversified Management Services · Auburn Hills, United States · Full-time · Posted 2026-06-25

**Salary:** From USD 100,000

**Workplace:** on_site

**Department:** Shively Diversified Management Services

## Description

**Applications Engineer – CNC Machine Tools (USA)**

**Company:** Jyoti CNC Automation  
**Location:** USA Tech Centre (occasional customer site visits)  
**Reports To:** Zone Head / Tech Centre Head  
**Functional Coordination:** Sales Engineers  
**Schedule:** Monday–Friday, Core Business Hours  
**Travel:** Variable (Tech Centre–based; occasional customer visits)  
**FLSA Status:** Exempt _(confirm if hourly/non-exempt is preferred_

**Base Salary:** $100k + 10% KPI performance

**Role Summary**  
The Applications Engineer is responsible for hands-on demonstration of CNC machine capability, customer application validation, cycle-time proving, and technical feasibility support for sales. This role plays a direct role in order conversion by ensuring machining performance, process integrity, and technical commitments are accurate, achievable, and defensible.  
This is a shop-floor, demo-driven technical role requiring strong machining, programming, and customer-facing skills.

**Essential Functions & Key Responsibilities**

  
**1) Demo & Application Proving**  
• Operate, set up, and manage CNC demo machines at the Tech Centre.  
• Conduct customer part prove-outs, machining trials, and test cuts.  
• Validate cycle time, accuracy, surface finish, and process repeatability within acceptable tolerances.  
• Ensure demo machines remain calibrated, properly tooled, and ready for customer demonstrations.

**2) Process & Technical Support**  
• Develop machining process plans, tooling lists, and setup concepts.  
• Define cutting parameters, fixturing, workholding, and inspection approach.  
• Support Sales Engineers during RFQs, technical reviews, and customer meetings.  
• Validate application feasibility prior to quotation release to ensure technical commitments are achievable.

  
**3) Sales Enablement**  
• Provide technical leadership during sales meetings and customer presentations.  
• Clearly explain machine capabilities, process advantages, and application limits.  
• Address and counter competitor technical claims with data-driven justification.  
• Ensure all technical commitments accurately reflect real-world machine performance.

**4) Customer Training & Handover**  
• Train customers on machine operation, programming fundamentals, and best practices.  
• Support first-article trials and initial optimization following installation when required.  
• Ensure a clear and complete technical handover to the Service team.

**5) Documentation & Discipline**  
• Maintain application records, cutting data, demo results, and process documentation.  
• Document lessons learned from demos, trials, and customer applications.  
• Participate in technical review meetings and contribute improvement ideas.

**Performance Metrics (KPIs)**

• Demo-to-order conversion rate  
• Accuracy of cycle-time, process, and technical commitments  
• RFQ feasibility response time  
• Demo machine uptime, readiness, and utilization  
• Customer technical satisfaction and feedback

## Requirements

**Qualifications & Experience**

• Diploma, Associate’s, or Bachelor’s degree in Mechanical or Manufacturing Engineering, or equivalent machining experience.  
• 5–12 years of hands-on CNC machining, setup, and programming experience.  
• Strong knowledge of cutting tools, fixturing, and machining processes (turning, milling, multitasking, 5-axis preferred).  
• Experience with Fanuc, Siemens, or similar CNC control platforms.  
• Ability to communicate technical concepts clearly to customers and sales teams.  
• Comfortable working in a demo-driven, customer-facing technical sales environment.

**Work Environment & Physical Demands**

Exposure to manufacturing and machining environments with hazards such as noise, electricity, chemicals, heavy equipment, and automated/manual machinery.  
Physical demands include standing, walking, bending, machine setup, operating equipment, lifting/pushing/pulling tooling and fixtures, and periodic travel.

## Apply

[Apply at Shively Diversified Management Services](https://apply.workable.com/sdms/j/DDDFCCCE2F/apply)

---
Powered by [Workable](https://www.workable.com)