# Medical AR Coordinator > Serenity Mental Health Centers · Lehi, United States · Full-time · Posted 2026-04-13 **Workplace:** on_site **Department:** Revenue Cycle Management ## Description **Medical AR Coordinator – Healthcare Billing**  **Location:** Lehi, UT  **Employment Type**: Full-Time  **Compensation:** Competitive pay   Support the revenue cycle by managing insurance follow-up, resolving outstanding claims, and ensuring timely account closure. This role is ideal for experienced medical AR professionals who thrive in fast-paced environments and take ownership of their work.  **About the Role**  - Coordinate and manage assigned medical accounts receivable  - Partner with third-party payers to resolve outstanding balances  - Drive timely, accurate claim adjudication and account resolution  **Key Responsibilities**  - Review claim and account status through payer portals and direct outreach  - Follow up with payers via phone, email, and online tools to resolve balances  - Document payment status, actions taken, and next steps in the EMR system  - Resolve accounts through appeals, corrections, adjustments, and billing updates  - Coordinate medical record requests and additional documentation when needed  - Apply sound judgment and problem-solving skills to resolve complex claim issues  - Proactively identify patterns or delays and escalate for leadership support  - Stay current on payer rules, filing limits, regulations, and compliance standards  - Protect patient confidentiality and follow all internal policies and controls  **Requirements**  - 2+ years of medical accounts receivable or insurance collections experience  - High School Diploma or GED (Associate or Bachelor’s degree preferred)  - Working knowledge of commercial and government insurance plans  - Familiarity with CPT, ICD-10, and insurance processing guidelines  - Proficiency with Microsoft Excel, Word, Outlook, and Teams  - Experience with payer portals such as Availity or Waystar (eCW preferred)  - Strong attention to detail with accurate data entry skills  - Excellent verbal and written communication skills  - Ability to work independently and manage multiple priorities  **Preferred Qualifications**  - CRCS (Certified Revenue Cycle Specialist) certification  - Behavioral health billing experience  - Knowledge of CCI edits, bundling, medical necessity, and COB issues  - Strong analytical and reporting capabilities  **Pay & Benefits**  - Competitive compensation with advancement opportunities  - **90% employer-paid medical, dental, and vision insurance**  - 401(k) retirement plan  - 10 PTO days (15 after first year) + 10 paid holidays  **About Serenity Healthcare**  Serenity Healthcare uses advanced, evidence-based medical technology to help patients find lasting relief when traditional treatments haven’t worked. Our revenue cycle team plays a vital role in supporting patient access, financial accuracy, and long-term growth.  Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a criminal background check and drug screening. ## Apply [Apply at Serenity Mental Health Centers](https://apply.workable.com/serenity-mental-health-centers/j/8DFEF053DD/apply) --- Powered by [Workable](https://www.workable.com)